Recently, I inquired about a payment to a MSC on a shop I did six months ago, and we found that my profile's address was incorrect. The Company stated that they would not reissue the check, though, because the cost of researching a $15 check would be greater than the research fee they impose on shoppers, so no replacement check will be given to me. This is a rare situation among MSC's, as most are happy to replace uncashed checks. I told the MSC that I wanted the check number and the check date, and that way, I could go to the state treasurer to inquire about this when the check legally becomes unclaimed property (and thus must be transferred to the state). The rep's reply was that rather than provide me with this information, she will pay her own money (capitalizing "OWN" in her message). I am taken aback by her reply, and just wanted to get some check information. I need advice; I feel hurt by the company's fee for researching lost checks, and her hostility towards my request for simple payment information.
Edited 2 time(s). Last edit at 11/04/2018 01:52AM by gabbyg.