If I were you, I would just try to get my money back ! As I said, people say they cannot get any MSC to accept the new certs from MSPA. Also, HS Brands uses a ton of non-certified shoppers. I have met many and encountered many more here on the forum.
Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel
Poor customer service? Don't get mad; get video.