I have been summoned!
Hi, mystery2u. I'm sorry to hear that you're having so many issues with SASSIE. That sounds incredibly frustrating! I haven't heard of an issue like this before. Unfortunately, SurfMerchants, the company who owns and runs SASSIE, does not offer direct shopper support. The best way to get support with issues with the SASSIE platform is through a SASSIE company you work with. However, it seems you are not having any luck with that either.
I can suggest a few basic troubleshooting steps. When you encounter these issues, are you using a phone, tablet, or computer? SASSIE works best on a computer. If you are using a computer, here are some things you could try:
-Using different browsers (e.g., Chrome, Firefox, Internet Explorer)
-Ensuring that your browser, Flash, and Java programs are up-to-date (reinstalling them completely might help)
-Clearing your cache and cookies on your browser to see if that helps (helpful article here if you aren't familiar with that process: [
www.pcmag.com])
If those steps do not help, I could send a support ticket to SurfMerchants if you're registered with us and see these issues on our Job Board. If you do, I would need some more details and screenshots. You could email me at
christinew@shoppersview.com.
Edited to add: I'm not sure if every company has this option, but we have a link on our Job Board that says "Back to Classic Job Board". This takes you to an older version of the SASSIE Job Board without the map where you can search by country, state, or within X miles of a zip code. You can sort the resulting list by state and city, due date, or "company" (which is whatever industry the MSC tagged the job as; e.g., retail, bank, restaurant, etc.). If the new Job Board isn't working for you, this might be a workaround. The link is located in the top left of the screen on the Job Board page.
Edited 3 time(s). Last edit at 01/10/2019 04:06PM by ShoppersViewChristine.