The question is (paraphrasing) "is air or water available." It does not say "get air or water out of the machine." Two entirely different things. I look for a machine. If the machine is there and appears in working condition they get a yes. If the machine is there and has an out of order sign on it or there is no machine they get a no.
The guidelines say it should take 10 minutes to complete the shop. It doesn't say 10 minutes are required. Some of mine take longer, especially if I actually need to use the restroom and/or there is a line at the register. I used to do 400 audits a quarter for another brand. I notice the infractions without thinking and don't need 10 minutes. I would say at least 2/3rds of mine take 7-8 minutes. I always get the flag to verify my times but I have never had a question about how long it takes.
I once has a very small, very pristine location that had 0 customers while I was there. It was a 5 minute shop. No questions.
There are reasons that a body stays in motion
At the moment only demons come to mind