This is one shop that I refused to do. The reason? One day I got an alert that somebody opened a new online shopping account in my name. I called the company and they saw no account or orders in my name. Great! Unfortunately, I soon received a bill for a $400 TV that was being shipped to my address.
I call the company again , and they said an account was opened, the purchase made and was sent to my address. Somebody had used FedEx Redirect to change the delivery address to Miami. The company closed the account and didn't charge me for the TV and as far as I know the credit bureau is going to remove it from my report but it still pisses me off. The rep at the company said in the last 6 months, she's had dozens of people reporting the same thing and they all went to Miami.
I know a criminal will always find a way to scam but Fedex Redirect is a gift to scubags. It seems that anybody can create a FedEx account by using my info and a fake email and phone number that goes to them.
Apparentlyy, FedEx has no safeguards to keep this from happening. When I called them to report it, the woman didn't seem concern at all. She didn't say anything about opening a fraud case or reporting to any authority. Instead, she acted like I was wasting her time and just said " I'll make a note". I felt like locating her and really take up her time while beating her ass.
Like all fraud, consumer prices go up while crooks make a killing, especially when the companies don't take action. Anyway, that's why I won't do these shops. If there was a positive outcome, I would have to give a positive eval even though I personal know it has issues.
Has anyone else had this type of experience?