Unreasonable requests
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Each msc is different. I've had them email/call/text me all at once basically asking for a prompt response.
It was probably best to answer their questions or forward them back the answers you sent them already if it was email. Maybe it's a new editor and they are picky or not so competent. Or they are unorganized. If they keep on doing this then I would rethink about doing more shops with them.
It was probably best to answer their questions or forward them back the answers you sent them already if it was email. Maybe it's a new editor and they are picky or not so competent. Or they are unorganized. If they keep on doing this then I would rethink about doing more shops with them.
Typically, we have 24 hours for such responses... A 12-hr response time for an evening email is pretty rough. I can't imagine they'd reject your report if you didn't make such a deadline. If the editor was asking for information already in the report, perhaps you got a new editor who was lacking a bit of common sense?
Hard work builds character and homework is good for your soul.
I saved what I wrote and resent all eight (?) paragraphs, something I could not have done if I had not answered the questions. You can't even submit the report with the information requested missing. I have a long track record of never leaving anything out.
I'm the same way with saving what I reported, but I very rarely, almost never, get questions asked back.
Here's an unreasonable request in this week's instructions, for a relatively low-paying job:
"You'll need to find on-street parking."
This in a major city where the parking would eat up more than the fee.
"You'll need to find on-street parking."
This in a major city where the parking would eat up more than the fee.
"Let me offer you my definition of social justice: I keep what I earn and you keep what you earn. Do you disagree? Well then tell me how much of what I earn belongs to you - and why?” ~Walter Williams
@iShop123 wrote:
Here's an unreasonable request in this week's instructions, for a relatively low-paying job:
"You'll need to find on-street parking."
This in a major city where the parking would eat up more than the fee.
Is that the one near the hotel in San Francisco's Union Square? If I could find street parking, I would not have my car in hotel valet for $80/night.
@Niner wrote:
I got an email at 10:00 PM from a MSC about a report, asking questions that I had already answered, and requiring a response in 12 hours.
(1) That would be by 10:00 AM on Saturday, people sleep in
(2) This is assuming I am checking email at 10:00 PM on a Friday night. I did this time, but I do not normally.
Are we expected to be on 24 hour call? Am I missing something?
I think that they are ridiculous with a request like that.
Service Check will sit on a report for 7-10 days and then send a request like that. It happens all the time with them.
I am always impressed when NYC shops include parking. Makes me wish I had a car.
@iShop123 wrote:
Here's an unreasonable request in this week's instructions, for a relatively low-paying job:
"You'll need to find on-street parking."
This in a major city where the parking would eat up more than the fee.
@SoCalMama wrote:
@iShop123 wrote:
Here's an unreasonable request in this week's instructions, for a relatively low-paying job:
"You'll need to find on-street parking."
This in a major city where the parking would eat up more than the fee.
Is that the one near the hotel in San Francisco's Union Square? If I could find street parking, I would not have my car in hotel valet for $80/night.
They are charging $80 to park your car??
Niner,
That would not be unusual for overnight parking at a major city-center hotel for overnight parking.
That would not be unusual for overnight parking at a major city-center hotel for overnight parking.
Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel
Poor customer service? Don't get mad; get video.
Shopping from the Carolinas to New York
Have video cam; will travel
Poor customer service? Don't get mad; get video.
That's insane. I live near a major city and have never heard of anything like that before.
I know in San Jose they charge 25 a night at a major hotel IF you already bought and paid for a room, what a rip off that is. I can totally see them charging more if you had no room for the night. BTW, the room was over $400 a night to start with.
Orlando - lightly shopping NC
Some DC upscale hotels have hit $80, others are at $65-75 overnight.
Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel
Poor customer service? Don't get mad; get video.
Shopping from the Carolinas to New York
Have video cam; will travel
Poor customer service? Don't get mad; get video.
$69 - $79 is normal here in Chicago, even for 'regular' hotels. $100 lost ticket rates at garages are also common.
Edited to add, even steet parking isn't free in Chicago. If you can even find it, and you can't park overnight.
Edited 1 time(s). Last edit at 03/09/2019 08:54PM by luckygirl0100.
Edited to add, even steet parking isn't free in Chicago. If you can even find it, and you can't park overnight.
Edited 1 time(s). Last edit at 03/09/2019 08:54PM by luckygirl0100.
Yes. I could walk two blocks and self park for $60. So the instructions to find street parking to avoid parking charges are ridiculous.@Niner wrote:
@SoCalMama wrote:
@iShop123 wrote:
Here's an unreasonable request in this week's instructions, for a relatively low-paying job:
"You'll need to find on-street parking."
This in a major city where the parking would eat up more than the fee.
Is that the one near the hotel in San Francisco's Union Square? If I could find street parking, I would not have my car in hotel valet for $80/night.
They are charging $80 to park your car??
Who write's instructions like that, must be a rural scheduler that doesn't know any city charges a fortune for overnight parking. We could never and I mean never find a street parking place in San Francisco, even in the
Avenue's where our home was...we'd walk to our favorite Chinese restaurant or take a cab. My sister worked
at Saks in Union Sq., and her car was towed more than once (she was careless). Let that company pay for parking, calling a strike until they pay for parking.....I no longer work for them, not de-activated, couldn't deal with an Editor.'s pickiness.
Avenue's where our home was...we'd walk to our favorite Chinese restaurant or take a cab. My sister worked
at Saks in Union Sq., and her car was towed more than once (she was careless). Let that company pay for parking, calling a strike until they pay for parking.....I no longer work for them, not de-activated, couldn't deal with an Editor.'s pickiness.
Live consciously....
Does international service check do this much?
Edited 1 time(s). Last edit at 03/10/2019 04:32AM by Jere96.
Edited 1 time(s). Last edit at 03/10/2019 04:32AM by Jere96.
No. It's a completely different company.@Jere96 wrote:
Does international service check do this much?
@Niner wrote:
I got an email at 10:00 PM from a MSC about a report, asking questions that I had already answered, and requiring a response in 12 hours.
(1) That would be by 10:00 AM on Saturday, people sleep in
(2) This is assuming I am checking email at 10:00 PM on a Friday night. I did this time, but I do not normally.
Are we expected to be on 24 hour call? Am I missing something?
If this were me, and I was unable to catch it in time but caught it reasonably after (within 24 hours), I would have professionally replied to the editor that their request for a 12 hour response is unreasonable based on 10pm on Friday receipt of the email based on traditional business norms.
I did another shop, so I read the instructions again. The guidelines said that you have 24 hours to respond to questions from an editor. The editor emails, regardless of the time the email is sent, say that you must respond in 12 hours.
I want to directly call the company and ask about this. Emailing at 10:00 PM, with a 12 hour demand in not reasonable.
I want to directly call the company and ask about this. Emailing at 10:00 PM, with a 12 hour demand in not reasonable.
We should demand payment within 48 hours of report being accepted.
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