"What are some of the features that come with the Optima"?
Ma'am, why are you calling us. This information can be easily located on the website.

Hilariously enough, I was at a shop today where we have a "ridiculous" question we have to ask. The customer next to me, who was an actual customer and not a shopper, actually asked one of the questions on our list. Almost verbatim.

I think a lot of time we think they are ridiculous questions, but in reality they're questions that are commonly asked.

"Can I return this liquor for a refund? I have the receipt. I don't want to carry it after all."

I'm fairly certain that nobody had ever done this. It was not in the USA.

@SoCalMama I've actually seen people return liquor/wine/beer at BevMo a couple of times when I was doing compliance checks. During a compliance check, a lady in front of me wanted to return a single can of beer...

I think so. Can I eat on an empty stomach?At this point, I have a shopping platform to share with you.[ncsshopping.com]

Martiz had me ask about a bank account that was already closed that I did not remember opening. HUH?

@edwardke wrote:

Martiz had me ask about a bank account that was already closed that I did not remember opening. HUH?

If ypu reflect upon the scandles at Maritz' client over the past few years, the scenario is understandable.

@bgriffin wrote:

Hilariously enough, I was at a shop today where we have a "ridiculous" question we have to ask. The customer next to me, who was an actual customer and not a shopper, actually asked one of the questions on our list. Almost verbatim.

I think a lot of time we think they are ridiculous questions, but in reality they're questions that are commonly asked.

How could you tell they were not a shopper? Some of us have seen locations being shopped twice and run into the other shopper.

Edited 1 time(s). Last edit at 05/16/2019 02:35PM by kenasch.

There are 6 shoppers for this client. I know all of them.

The Maritz bank shops don't have ridiculous questions, given their history. Sad that in about 20 such calls, only one time did the banker actually investigate my claim enough to see that I had to be lying, and I just played dumb. Otherwise it's kinda fun to reveal yourself at the end, as they get a big sigh of relief and I've even been told I was not the first MS call they got.

@azncollege wrote:

@SoCalMama I've actually seen people return liquor/wine/beer at BevMo a couple of times when I was doing compliance checks. During a compliance check, a lady in front of me wanted to return a single can of beer...

Americans return all kinds of stuff.

Outside the USA it is pretty unusual. I worked with a Russian lady at a clothing store for a couple of years. She was blown away that we took returns on clothing.

Not shop related but I was at Whole Foods waiting on a pizza and a woman (age 50's) asked, "How much gluten is in your pizza crust?" I wanted to yell, "that's not things work, lady."

I would give 20:1 odds that she probably didn't have celiac disease or a gluten allergy.

There's another round of credit shops going around that you have to ask the clerk if they offer credit, then object by saying you don't want any more credit cards. How dumb is that?

A paper bag is a safe bet. The advice to add a ripe banana is common. I actually looked it up and this site recommends a kiwi or apple instead of a banana. I usually just wait it out and leave it on the counter.

[www.californiaavocado.com]

@sandyf wrote:

@MickeyB wrote:

Asked of a bellman, "What does green mean to you?"

Uhhh, green, money? was that the answer they were expecting? Pretty dumb you are correct

In this case they were meaning green like eco-conscious. But the actual question was “what does green mean to you?” As though the bellman would know that I was talking about environmental “green” practices and not money or pot or the color!

@bgriffin wrote:

I would give 20:1 odds that she probably didn't have celiac disease or a gluten allergy.

Similar odds that she was a Millennial.

Five Guys Guy you made my burger wrong! I ordered a LITTLE burger and you gave me 2 patties . I want to spit back half

For an eye brow wax shop I had to arrive to the place and look at eye brow products prior to the appointment. I had to ask which brand of eye brow products the employee recommended, and if she didn’t recommend a certain brand, I had to ask why she didn’t recommend that brand. That was kinda awkward.

deleted

Sorry this was deleted as I did not purposely link a client with a msc. I have never shopped for this msc with the ridiculous bank related question nor have I shopped banks. I did not mean to link this bank to any msc that does banks. I have no idea who does which banks. I just wanted to illustrate why I thought the question where the shopper did not know they had an account at that bank was timely these days since at least one bank has been accused of opening accounts without the knowledge of the customer.

Edited 1 time(s). Last edit at 05/25/2019 08:47PM by sandyf.

@MickeyB wrote:

@sandyf wrote:

@MickeyB wrote:

Asked of a bellman, "What does green mean to you?"

Uhhh, green, money? was that the answer they were expecting? Pretty dumb you are correct

In this case they were meaning green like eco-conscious. But the actual question was “what does green mean to you?” As though the bellman would know that I was talking about environmental “green” practices and not money or pot or the color!

Ugh, that is such a vague question to ask anyone , especially a bellman. As I said I would have thought it was about the amount of a tip (dollars not coins) he or she would like to get. if I were a bellman I would have been taken aback with that one. But eco? of a bellman? just so out of place without being more specific. Perhaps at an eco fair so at least the topic would be on everyone's mind.

MSC instructions saying to take a picture of maniure/pedicure right after...how do I take pic of both hands of my mani and won't everyone in this high end place think somethings wrong, who does that? Grocery/produce, asking what citrus fruits are available....oranges, hello!! Most of the question we have to ask are lame.

Irene, I thought of you when I saw that job listed. I did the same nail shop I think you are doing for a different company a few years ago. Starts with a B? It was a non issue for me. I walked to the corner and by then my nails were dry enough, stopped around the corner at a doorway and took the pic. If it is warm enough to wear sandals you won't even have to take off your shoes. What I most remember of that shop was one of the staff plopping herself down in the comfy customer seat right next to mine in the middle of the main room and eating a large extensive lunch. I guess they still or again need mystery shoppers.

Sandy, yep Bella in Brentwood, love that area (wish I lived there). You work for the MSC now, remember the BBQ type restaurants we both do, she's the one. I was doing a couple shops there and they did give a good manicure, but do not have tables, everything is done on the chair, and they upsell, 10.00 for a Vegan polish
which they recommend. I really enjoyed being in that area and found two hrs.free parking....

@Irene_L.A. wrote:

Sandy, yep Bella in Brentwood, love that area (wish I lived there). You work for the MSC now, remember the BBQ type restaurants we both do, she's the one. I was doing a couple shops there and they did give a good manicure, but do not have tables, everything is done on the chair, and they upsell, 10.00 for a Vegan polish
which they recommend. I really enjoyed being in that area and found two hrs.free parking....

Well I do have the bad habit of biting my nails so I guess vegan polish might be good. lol I did the one in Beverly Hills but after I took the polish off my nails looked brittle and white ish for quite a while so I decided all those coats of whatever did not let my nails breathe enough so I never did that job again! It did last a very long time and looked great.
That Souplantation in Brentwood also gives 2 hrs free parking in case you ever do that job.

Edited 1 time(s). Last edit at 05/24/2019 08:47PM by sandyf.

About a product, "Which one would you use?" "Why?" I felt like it was a dead giveaway.

Also, on a particular apartment shop, the question had to be, "What type of people live here?" I felt really bad asking that, it made me sound like a not so nice person. But, the pay was good, and I'm guessing the client wanted to know how their leasing agents handled situations like that.

@CashieNess wrote:

About a product, "Which one would you use?" "Why?" I felt like it was a dead giveaway.

I ask this in real life all the time.

@CashieNess wrote:

Also, on a particular apartment shop, the question had to be, "What type of people live here?" I felt really bad asking that, it made me sound like a not so nice person. But, the pay was good, and I'm guessing the client wanted to know how their leasing agents handled situations like that.

Skeevy. Good information, but surely uncomfortable to ask. The answer might have been equally uncomfortable.

@CashieNess wrote:

Also, on a particular apartment shop, the question had to be, "What type of people live here?" I felt really bad asking that, it made me sound like a not so nice person.

That's a sting question for Equal Housing. They can't mention race or other protected classes. They are supposed to direct you to your local police department, or I have had one send me to City-Data.com. For instance, they can get fined for telling you that it's mostly [insert race here] residents, or single parents, or childless couples or a scad of other characteristics.

Stupid, IMHO, because if you *want* to live in a complex that is majority Asian or majority people over 40 or has few children, you ought to be able to choose that.

The Fair Housing Laws are not meant to dissuade folks from choosing communities with specific residential make-ups. Rather, they are meant to make sure that apartment management does not dissuade specific classifications of residents from applying. We have had more than a few instances in this country of owners and management discriminating against various subgroups.

Consider this possible exchange:
--Potential Resident: "What type of people live here?"
--Apartment Manager: "100% of our residents are good, hard-working white folks."
It is for the better that managers simply are not able to answer such questions.

Most MSC's give you some flexibility in how you ask a Fair Housing Question. For instance, if I am touring as schoolkids are coming home or if I see balconies with lots of toys, I might comment on how nice the kids seem and ask if I'd be the only on without kids.... Recently I was posing as a single father of a teenage girl and asked if there would be other kids her age in the community..... I've toured mid-morning and noted that there were an awful lot of older residents, so I asked if I would be the youngest person in the community if I were to move it.... At another community, the manager and I bumped into three different residents, each of whom the manager greeted in Spanish. I asked if everybody at the community spoke Spanish.... By naturally working the question into my tour experience, I find it far less awkward.

@iShop123 wrote:

@CashieNess wrote:

Also, on a particular apartment shop, the question had to be, "What type of people live here?" I felt really bad asking that, it made me sound like a not so nice person.

That's a sting question for Equal Housing. They can't mention race or other protected classes. They are supposed to direct you to your local police department, or I have had one send me to City-Data.com. For instance, they can get fined for telling you that it's mostly [insert race here] residents, or single parents, or childless couples or a scad of other characteristics.

Stupid, IMHO, because if you *want* to live in a complex that is majority Asian or majority people over 40 or has few children, you ought to be able to choose that.

Can you point out the wild caught items when they are clearly identified with large blue signs.