Friendly Toast Restaurant Decline
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That is a bummer, so there is no advice. You got toasted. That is enough for ninety bucks.
Well, Pepto for a day or Tryphala for awhile could be palatable advice.
Edited 2 time(s). Last edit at 05/19/2019 12:00PM by Shop-et-al.
Well, Pepto for a day or Tryphala for awhile could be palatable advice.
Nature does not hurry, yet everything is accomplished. - Lao-Tzu
Edited 2 time(s). Last edit at 05/19/2019 12:00PM by Shop-et-al.
I feel for you. I'm still peeved about a shop I did correctly and was denied payment. The server was friendly, but the service was slow, the food was not served in a timely manner, did not arrive at the proper temperature, and the manager that attempted to rectify the matter dropped off the food and immediately left without waiting to hear that the replacement entrée was still not correct. I received a 10/10 grade on the report, but then the restaurant denied payment by claiming that an employee had overheard someone in my party making "defamatory" comments about the staff. I asked the MSC what was supposedly said, but they were unable to get that information and, "unfortunately, there was nothing else they could do." Yeah, I have an audio recording that verifies that no "defamatory" comments were made. I'm only "out" $35, but I'd paid $70 for the meal. If it hadn't been a shop, I would have complained more forcefully at the restaurant and the whole meal would have been comped, so I really am out $70.
Many of us have had a similar experience. Did you at least get to order what you liked and enjoy the meal?
Our education is expensive sometimes.
Make the money up, with shops.
Our education is expensive sometimes.
Make the money up, with shops.
I wish the client (I assume it's the client) name hadn't been mentioned so you could tell us the MSC. It's asinine that they wouldn't let you redo the call portion. I've had to redo calls a time or two before it shouldn't be that big of a deal.
There are reasons that a body stays in motion
At the moment only demons come to mind
At the moment only demons come to mind
@bgriffin wrote:
I wish the client (I assume it's the client) name hadn't been mentioned so you could tell us the MSC. It's asinine that they wouldn't let you redo the call portion. I've had to redo calls a time or two before it shouldn't be that big of a deal.
the msc is one who changed their name and doesn't have their own shop board.
I did a phone shop for them once for 5 bucks. The person who answered the phone was in such a rush. The background noise was deafening. I assumed the place was quite busy.
Edited 1 time(s). Last edit at 05/19/2019 07:03PM by Mum.
Edited 1 time(s). Last edit at 05/19/2019 07:03PM by Mum.
That is a lot money, I wish they would have worked with you. I'd be upset...with all the details, it can happen to anyone.
Live consciously....
@eyelove2shop wrote:
the msc is one who changed their name and doesn't have their own shop board.
Hrm. Not sure I know of who that could be.
There are reasons that a body stays in motion
At the moment only demons come to mind
At the moment only demons come to mind
Well I have no idea what a Friendly Toast restaurant is.
I'm guessing they sell different kinds of...toast.
There are reasons that a body stays in motion
At the moment only demons come to mind
At the moment only demons come to mind
Do the pieces of toast have smiley faces on them 
@bgriffin wrote:
@eyelove2shop wrote:
the msc is one who changed their name and doesn't have their own shop board.
Hrm. Not sure I know of who that could be.
That was a big clue. Not sure how much more obvious I could've been with out saying the name lol. I hope you find it. They currently have a name similar to a well known msc.
Well if the name of the restaurant is not actually "Friendly Toast" you can name the MSC since no clients have been named. I don't really care, I am signed up with so many companies that I stay plenty busy and I don't think that client is in my area anyway.
This is a very small casual dining chain located accross two New England states. The name is indeed Friendly Toast. I love the eatery but even before this change it was a shop I rarely took because the client had a lot of very specific requirements, including demanding a manager interaction at a casual eatery where there would normally not be a table touch. (The shop is not approved without the manager's name.) This is an excellent MSC that I've done many shops with, but I agree that it makes no sense that you couldn't redo the call.
I found The Friendly Toast chain of five, yes, five restaurants. An interesting menu, including the Impossible Burger. If I ever see one, I will stop.
Shopping Southeast Pennsylvania, Delaware above the canal, and South Jersey since 2008
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