Video equipment from The Mystery Shoppers Depot

Just wanted to leave a shoutout to The Mystery Shoppers Depot, Joe and Alex.

I needed a replacement for my backup camera, and I needed it super fast as I am leaving for a route. Not only did Joe respond within minutes to my message, but he also answered all of my questions, made suggestions for the fastest and least expensive shipping method, and got it shipped out to me pronto! As an IMSC member, I also received my discount, bringing my grand total (with $25 expedited shipping) to $189.

There are normally two things that motivate me to leave a review - either extremely poor service, or outstanding service, and I am happy to say that I received the latter. Thank you, Joe and Alex! This is how business should be done.

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I can also attest to Joe and Alex providing extraordinary service and great pricing. I broke the earpiece for my ear mounted video cam. The figured out an ingenuous way to ship the replacement at a very low cost and actually raided a replacement piece from their camera inventory rather than waiting for a special part-only order to arrive there.

They are really a breath of fresh air!

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
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