We have many that use one bathroom, but not all. Starbucks has one bathroom, I never use it, but there not shopped. Why would a woman use the men's bathroom when the woman's is available, doesn't make sense.
I often use 'the other' restroom because many times they are out of soap & I won't touch anything unless I am able to wash up afterward. Most the time I'm only in there just to wash anyway. I always knock first.
Edited 1 time(s). Last edit at 08/17/2019 12:49AM by Aquiest.
Not on a shop, but I really had to use the bathroom when I was in a grocery store. The women's bathroom was out of order, so I went to use the men's bathroom. It was disgusting. I ended up holding it until I was blue in the face. I went home.
"There's so much trouble in this world; surrounded by miracles" - Citizen Cope
When I do shops that have individual single-stall restrooms, I suggest that they both be made into unisex restrooms. This is just more practical, since it reduces waiting when there are two available, and with gender identity issues being more common it is just more modern. If men's rooms are often dirty, they just need to be checking their restrooms more often, since both genders should have clean restrooms.
Edited 1 time(s). Last edit at 08/18/2019 02:47AM by mjt9598.
I've only been in the mens restroom once and that was not secret shopping, In college I worked in the Computer Lab and when I was changing a color cartridge of powder toner in a huge copy/printer. It said to tap it a few times to loosen up the powder. Well I did and it exploded and went all over me. It was the cyan. I was a blue smurf. I was covered, my face, hands, arms and clothes were blue. I was so embarrassed that I ran down the hall to slip into the bathroom and wash it off. I ran into the wrong bathroom, with two guys in there at urinals. I was horrified. I could not even get out because the door was shut and my hands were full of blue toner, so I faced the door and one guy came and opened it for me.
I can only think of one company that insists on shoppers checking both bathrooms. I suppose it's possible there were crossed wires with someone thinking that was standard for the industry. So many habits are developed based on the shops you have the most experience doing.
That said, I do encounter a lot of people who are uncomfortable with me using the "wrong" bathroom even when it's single use. It's a room. Don't tell me that I can't use either one. Do people have gendered bathrooms in their own homes? I guess anything is possible.
Once, in my bladder's haste to find relief, I saw -en on a sign and flew in just in time to do my business in the designated place for that. As I was leaving, I saw the word women on the other restroom. Oh, well. It was early, no one else was around, and I was outta there quickly.
Don't allow yourself to be sidetracked by the computer. - FlyLady (this is somuch me! )