Yes, I know you can apply on their site, but why woulld you do that if you weren't clear about the phone call? The reason I asked is becsuse if it's Kern, you can contact KSS Lorri, who is the owner of Kern, and she will likely know which scheduler is handling that shop. She would probably be able to tell you who to contact with any questions about whether you are allowed to make the phone call the same day.
Typing on my phone...
Edited 1 time(s). Last edit at 08/11/2019 02:04PM by JASFLALMT.