@kimmiemae wrote:
Well, look at the MSC who does Barnes and Nobles who is well-known for the only requirement for their mystery shoppers is they are breathing. Who knows what kind of feedback as a whole was given Barnes and Nobles.
I love how this has become basically a shorthand meme on this forum.
The quote I think you're referring to is from a small claims lawsuit that was aired on a TV show where an attorney attended to represent the MSC. The attorney was asked in an interview after the case what the requirements for mystery shopping were. When the attorney paused the reporter said something like "are there any requirements? Just a breathing human?" And the attorney agreed or at least didn't object.
It makes me laugh because people here got so offended by that even though the attorney that the MSC hired to attend a TV court case would likely not know what the requirements are for the shoppers. That's like asking your worker's comp attorney what kind of certification the plumbers you hired need. They could look it up, but they're not gonna know that kind of thing on the spot.
Shopper in California's Bay Area