Wyndham Report
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Yes, you have to comment if it's anything less than exceeded. I believe it's explained in the guidelines...could be wrong about that part though. I love these shops. Hoping they pop up in my area again soon. Many of them near me understandably took the summer off.
ETA: I don't think you have to comment on the feelings unless they're negative. If you're not clear after reading the guidelines (on any of the things you asked about), ask the scheduler, who is very helpful and responsive!
Edited 2 time(s). Last edit at 09/05/2019 03:12AM by RedRose22.
ETA: I don't think you have to comment on the feelings unless they're negative. If you're not clear after reading the guidelines (on any of the things you asked about), ask the scheduler, who is very helpful and responsive!
Happily shopping the Pacific Northwest. Shopping since 2013 
Edited 2 time(s). Last edit at 09/05/2019 03:12AM by RedRose22.
Correct. I have been contacted for not doing so, so I can confirm. Honestly it's not that different from many MSCs. I think what threw me off was that "meets" sounds normal, while "exceeds" sounds like above and beyond. But like many MSCs, they want to know what opportunity to exceed your expectations they missed. Not unusual. As I said, for the feeling at the end of each section, I think you only have to comment if it's negative, which is logical. If the interaction made you angry, they want to know why you're angry, etc. Also not unusual. Again, check the guidelines and/or ask the scheduler if you're unclear, but that has been my experience.
Personally, I find these much less involved and with much more downtime than typical hotel shops, and they are usually in beautiful locations. Also I have had nothing but positive interactions with this MSC's schedulers and editors. That's why these are some of my favorites.
Edited 1 time(s). Last edit at 09/06/2019 04:48AM by RedRose22.
Honestly it's not that different from many MSCs. I think what threw me off was that "meets" sounds normal, while "exceeds" sounds like above and beyond. But like many MSCs, they want to know what opportunity to exceed your expectations they missed. Not unusual. As I said, for the feeling at the end of each section, I think you only have to comment if it's negative, which is logical. If the interaction made you angry, they want to know why you're angry, etc. Also not unusual. Again, check the guidelines and/or ask the scheduler if you're unclear, but that has been my experience.
Personally, I find these much less involved and with much more downtime than typical hotel shops, and they are usually in beautiful locations. Also I have had nothing but positive interactions with this MSC's schedulers and editors. That's why these are some of my favorites.
Happily shopping the Pacific Northwest. Shopping since 2013
Edited 1 time(s). Last edit at 09/06/2019 04:48AM by RedRose22.
Shoot, you're right. My bad. I got it confused with the other thread. Reposted and corrected.
Edited 2 time(s). Last edit at 09/06/2019 05:12AM by RedRose22.
Careful....the client name is already in the title of this thread and you just named the MSC by their initials.
I have had nothing but positive interactions with the [MSC's initials removed] schedulers and editors. That's why these are some of my favorites.
Happily shopping the Pacific Northwest. Shopping since 2013
Edited 2 time(s). Last edit at 09/06/2019 05:12AM by RedRose22.
Sorry, only registered users may post in this forum.
Post removed as it violates the Forum guideline which states, "Do not reveal the clients of mystery shopping companies". You are welcome to repost, without the violation.