MickeyB,
Many thanks for sharing. I have read a ton of reviews and realize that nearly all of the negative ones were from passengers who did not realize that the operator's trains must yield to freight. So, delays, which are totally normal because of that seemed to really upset them. The same is true for Amtrak long haul trains, which I have taken, and enjoyed, all over the US. I figure if a 5 hour airline trip is 30 minutes late, no one is surprised. On a FOUR DAY train journey, just imagine multiplying 30 minutes by the number of 5 hours segments longer that is scheduled to be.
Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel
Poor customer service? Don't get mad; get video.