Don't understand this 5 Guys shop with the milk shake

Every 5 Guys shops just has you give the cost of the 3 items, and the sales tax. When you do the shop that includes a milk shake, they want you to total the 3 items (sandwich, fries, drink) and the sales tax on those. They want you to total the cost of the milk shake and the sales tax on just that item separately.
For what purpose? It just wasting the time of the shopper to figure the sales tax on just the shake.

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I think its because the shake is actually reimbursed seperately from the Meal. They aren't going to give you the max reimburesment for the two if the meal is under and the milkshake is over the max, etc. Of course if both are over the max, as mine always are, I do not see why I have to do that. (I know what the meal costs, so I just subtract that from the total and get the price of the shake. If I don't order the shake after and provide 2 receipts in one photo.)

Lady Marius
Canadian Mystery Shopper
I found it easier to just order the shake afterwards. The timing I report is for the main order.

Otherwise, the few seconds it takes to calculate the numbers from one receipt is not a waste of time.

My posts are solely based on my opinions and for my entertainment, contact a professional if you need real advice.

When you get in debt you become a slave. - Andrew Jackson


Edited 1 time(s). Last edit at 10/21/2019 12:47PM by isaiah58.
@ceasesmith wrote:

Because that's the way they want it done.

"Ours is not to reason why, but to do..."

I'm not a lemming.
The numbers don't add up if you round up. Both numbers end in a 9, so I round up. I still see no reason for this. The good thing, you only have to do this once. Just remember the numbers.

Edited 1 time(s). Last edit at 10/21/2019 01:16PM by johnb974.
When I go by myself, and have to order a milkshake, I do like Isiah and order the milkshake towards the end of my visit and submit two receipts. I do this mainly because I find ordering a soda and milkshake at the same time awkward. By ordering the milkshake towards the end, I can always say I'm taking it back for a coworker or my spouse and it feels more natural to me personally.

Never had an issue from the MSC for doing this...

Thank goodness I'm too stupid to be mental!
It should only take like 30 seconds to calculate what they're wanting. If the MSC's client wants it that way, then that's what they get.

Shopping the Greater Denver Area, Colorado Springs and in-between in Colorado. 29 year old male and willing to travel! Badged for Denver International Airport.
@Tarantado wrote:

It should only take like 30 seconds to calculate what they're wanting. If the MSC's client wants it that way, then that's what they get.
30 seconds saying you know the tax rate for the particular city you've shopped and that the rate the location is charging matches. Then remembering (at least for California) the supper clear sales tax rules about cold food- hot food-to go - 80/80 rule needed to figure out which items were taxed and which weren't.

Edited 1 time(s). Last edit at 10/23/2019 05:14AM by wwin.
I do the same locations and usually order the a cheese veggie sandwich. When I do a shop with a milkshake, I look at a previous shop on my spreadsheet. I subtract the previous total from the milkshake meal total, and adjust for the never ending price increases.

"There's so much trouble in this world; surrounded by miracles" - Citizen Cope
I think it's a beef with following guidelines.

"There's so much trouble in this world; surrounded by miracles" - Citizen Cope
No beef with math as I have ordered the cheese sandwich but Los Angeles metro is made up of scores of little cities and even unincorporated county. I can walk from my house two to three blocks west or east and encounter a whole different tax scenario. In addition to that the tax rates keep changing. It is so constantly changing that most establishments took the tax percentage off the receipts a few years ago when the new taxes that were temp started to kick in and out on a regular basis. So it would be very difficult to figure it out without a calculator and having to first figure the tax rate or the percentage of the total bill for each. Around here there is no issue with what is or is not taxed though. All prepared foods are taxed here at the same rate..hot or cold,eat in or to go it does not matter. In a grocery store it might get confusing as to what is taxed but not in a restaurant.
There is no reason for separating the bill. I will do what others have done, order the milk shake just before leaving. Put the milk shake on a separate bill, so I don't have to figure it out. There's a state tax, and local taxes. They change all the time.
@HonnyBrown wrote:

I think it's a beef with following guidelines.

I think it's a beef with whatever he can find to have a beef with.

There are reasons that a body stays in motion
At the moment only demons come to mind
But to answer the original question, I believe they expect most people will order them separately.

There are reasons that a body stays in motion
At the moment only demons come to mind
Wow, this makes me so grateful for this forum! I didn't know ordering the shake later in the visit was allowed. I will totally do that now. So much more natural than ordering the drink and shake at the same time

Happily shopping the Pacific Northwest. Shopping since 2013 and editing since 2018 smiling smiley
I didn't know that was an option!
@Lady Marius wrote:

If I don't order the shake after and provide 2 receipts in one photo.)

Happiness is not a goal; it is a by-product. Eleanor Roosevelt
Glad others are pointing out the option of getting the shake separate. You don't get that from looking at the report. I'll just scan both receipts at the same time.
A beef with a beef at a burger joint?

Sounds right.

@bgriffin wrote:

@HonnyBrown wrote:

I think it's a beef with following guidelines.

I think it's a beef with whatever he can find to have a beef with.

"There's so much trouble in this world; surrounded by miracles" - Citizen Cope
You can also do what many customers do. Order it all together and ask for the milkshake to ber made when fou are leaving. They have a process for that. A lot of customers do that. The milkshake-making process is fast, and no timing ir required. They make the milkshake in about 30 seconds. This approach is not, however, for the mathematically challenged,

Shopping Southeast Pennsylvania, Delaware above the canal, and southwestern NJ since 2008
So, this is a bit like having the Sundae put on hold (at a different burger joint).

@myst4au wrote:

You can also do what many customers do. Order it all together and ask for the milkshake to ber made when fou are leaving. They have a process for that. A lot of customers do that. The milkshake-making process is fast, and no timing ir required. They make the milkshake in about 30 seconds. This approach is not, however, for the mathematically challenged,

Gifts of time and love are surely the basic ingredients of a truly merry Christmas. - Peg Bracken
@myst4au wrote:

This approach is not, however, for the mathematically challenged,

That makes no sense. So you think people who separate the checks are mathematically challenged? LOL They found a smart way to do the shop.

Edited 2 time(s). Last edit at 10/24/2019 02:31PM by johnb974.
@johnb974 wrote:

@myst4au wrote:

This approach is not, however, for the mathematically challenged,

That makes no sense. So you think people who separate the checks are mathematically challenged? LOL They found a smart way to do the shop.

Well, you're the one asking the question complaining about it?

Shopping the Greater Denver Area, Colorado Springs and in-between in Colorado. 29 year old male and willing to travel! Badged for Denver International Airport.
I found others on here who have a smarter way of doing this. Just get separate checks. Some on here just cannot seem to accept the fact that others have a smarter way of shopping.
To those who order the milkshake separately, do you take one picture with both receipts in the picture, or upload two separate files?
@jgoodwin wrote:

To those who order the milkshake separately, do you take one picture with both receipts in the picture, or upload two separate files?

See here's the thing. If you put them on one photo, you make the editor do the math smiling smiley Hope they don't have beef either!
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