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Pending Shop Assignments

January 08, 2020 04:23PM
One of the companies that I shop for has a habit of not responding for 3 or more days until finally assigning the shop. This is probably why they have so many jobs available. They frequently wait until the due date to assign the shops leaving you little time to review the assignment.
Also, don't they realize that shoppers like to work more than one shop a day and like to assign shops in the same area?
A lot of times I have cancelled pending shops with this company so I can work other assignments. The ones that I cancelled will still be listed on their website for weeks. I do have a 10 rating and have mystery shopped for over 20 years.
I am just ranting since I have a shop that has been pending with them for 2 days now. Most of their banking shops pay $50 or more but I am considering not working for them anymore. The aggravation of waiting for them to assign the shop is not worth it.
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January 08, 2020 04:36PM
This is exactly why I work with schedulers. Every time I get a phone call or e-mail, I add to my records -- scheduler's contact info and the type of shop/client. Over time, I've amassed quite a bit of data. The schedulers I work with know I'm a route shopper, and they understand I need to know if I will be assigned that shop.

I'm such a dinosaur, though, that I actually have this info in a "binder" (you youngsters might not even know what that is, LOL), with a page for each MSC, in (yes, believe it or not) alphabetical order.

If I try to work with a scheduler, and get no reply to e-mails, I remove them from my data with a note.

For example, I used to regularly pick up shops from KSS. I no longer do, as the scheduler who was responsive no longer schedules any of the shops I did for them (miss you like crazy, Pete!). The shops are generally over 100 miles from home, and I have to build a route, so a non-responsive scheduler -- well, I just don't have the time to waste.

And I cannot understand why, when a shopper writes in and offers to fill two VERY HARD TO FILL shops 135-170 miles from nowhere, that stay on the job boards for MONTHS at a time, fails to reply. I thought that was their JOB.

But I've been wrong before.

smiling smiley

Edited 1 time(s). Last edit at 01/08/2020 04:37PM by ceasesmith.
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January 08, 2020 04:43PM
I will often email a scheduler if I can't wait past XX date and ask that the shops be assigned lest I remove my application. I've found that schedulers are pretty understanding and responsive when I do that.

Hard work builds character and homework is good for your soul.
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