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SASSIE offline 1-18-20 9pm ET

January 15, 2020 08:20PM
Hi, all! We've just been informed that SASSIE will be offline for routine maintenance for up to two hours on Saturday, 1-18-20 starting at 9pm ET. Please plan accordingly. smiling smiley

Administrative Manager for Shoppers' View
p: 800.264.5677 | e: christinew@shoppersview.com | w: www.shoppersview.com
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More About SassieShop
January 19, 2020 01:06AM
Bump!

Administrative Manager for Shoppers' View
p: 800.264.5677 | e: christinew@shoppersview.com | w: www.shoppersview.com
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January 19, 2020 02:18AM
In the middle of a large shop run... I guess the run stops for a while...
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January 19, 2020 02:20AM
I did not get this notification. I was at the end of a report when the system showed this. Have the information I entered been lost ?
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January 19, 2020 02:25AM
They should have done this after midnight GEEEEEEZ!!!!!!!!
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January 19, 2020 02:37AM
Very likely sad smiley
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January 19, 2020 02:47AM
Second day in a row with no warning. This I getting old fast. I'm 150 miles from home with 16 JITB shops to finish tonight. Think I'm going home again.
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January 19, 2020 05:03AM
@whiterosie wrote:

Second day in a row with no warning. This I getting old fast. I'm 150 miles from home with 16 JITB shops to finish tonight. Think I'm going home again.
It was a PLANNED outage. Every SASSIE MSC knew about it. Whether or not they told their shoppers is on them. Christine posted it here for everyone, not just her shoppers.
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January 19, 2020 07:51PM
Was the first outage planned? I never read anything about it...

The second one I saw on the site.
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January 20, 2020 03:32PM
The downtime on Saturday was planned, which is why I was able to post about it on the Wednesday before. When SASSIE does regularly schedule maintenance, it is almost always on the second or third Saturday of the month, starting at 9pm ET. When they notify us, I try to post on here and Shoppers' View's Facebook page. I hope it helps!

Edited to clarify: The first outage on Friday was not planned. I have not heard what happened to cause it.

Administrative Manager for Shoppers' View
p: 800.264.5677 | e: christinew@shoppersview.com | w: www.shoppersview.com


Edited 1 time(s). Last edit at 01/20/2020 08:54PM by ShoppersViewChristine.
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January 20, 2020 07:12PM
And that's the problem of course. Three Sassie companies and no notification from any of them. I found out here about the second.

One scheduler got *itchy with me because it "was only two hours." Umm . . . Try route shopping in the middle of nowhere and see how you like it. Sometimes things happen. I understand. But when things can be planned, it makes for less ticked off shoppers. Nothing bad comes from communication.
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