@JASFLALMT wrote:
If it's in Sassie, when you first upload the photo it will not have a rotate option. If you save it and go back in, there are little arrows on each side to rotate it left or right, then you can click "save" for the photo and submit the shop.
@Shop-et-al wrote:
WOOT! You found them!!!!!!!!!!!!!!!!!!
For some reports, a photo edit option appears after you save the report (but do not submit it).
@JASFLALMT wrote:
If it's in Sassie, when you first upload the photo it will not have a rotate option. If you save it and go back in, there are little arrows on each side to rotate it left or right, then you can click "save" for the photo and submit the shop.
@Tarantado wrote:
...that's definitely not worth your time to fix such a minor issue like this, IMO.
@JASFLALMT wrote:
That's what editors are for.
Speaking of editors, I did a post office shop about 10 days ago and the editor came back at me with something like: "I have returned your shop as incomplete because you entered one of the digits in your tracking number incorrectly. Please return to the website and correct the error in your report." I emailed her back and asked her if the receipt was blurry or had not been uploaded to the report, or if perhaps she wasn't allowed to edit reports? I explained that I was out of town visiting my oldest daughter and it would be great if she could look at the tracking number and "edit" the report, unless she was not allowed by the MSC to actually edit reports. She wrote me back saying yes, she was allowed to edit reports and would fix it for me THIS TIME, but in the future I should proofread my reports before submitting. I replied and explained that I had been using the app and submitted the report in my car immediately after doing the shop but had forgotten my reading glasses at home, and that out of 100s of shops, I rarely had any returned to me unless there was missing information or a blurry receipt. And I of course apologized for my (so egregious and horrific, gasp!) error and thanked her for her help.
When I was an editor, if the information was there, I edited the report. I only returned reports to shoppers when more information was needed. In the time it took her to send me an email about it and return the shop to my log as incomplete, she could have changed the one digit in the tracking number to the correct number. Sheesh.
@JASFLALMT wrote:
I think it was a waste of her time, too. What if I was one of those people who don't read email everyday? How long would she have had to wait for it to get fixed, or would she have rejected it because I didn't reply within 24 hours? I think she could have just fixed it and then shot me an email letting me know, something like, "Hi, just wanted to let you know your report for your post office shop at xxx location had an error in the tracking number, but I fixed it for you. Just a friendly reminder to proofread your reports before submitting in the future. Thanks and have a great day!"
@Tarantado wrote:
I'll try to explain it as simple as possible:
Digital photos are given its orientation in two ways: Editing EXIF data (metadata ATTACHED to your photo's properties) or digitally moving the pixels.
EXIF (aka metadata your photo device attaches to your pic giving its orientation). Modern devices basically have have tilt sensors to automatically orient pictures, then attaches that orientation to the pic's properties when the file's made.
Though you're viewing the photo and it looks fine on your laptop after you rotated it, you may likely have just rotated the actual picture without editing its EXIF properties. Complicated, I know.
The simple solution? I suggest double checking your camera and looking for a setting for "auto-orientation" to let your device use its built-in tilt sensor, if not already, for future use. I could dive into the actual technical solution such as learning how to edit EXIF metadata, but yeah..... that's definitely not worth your time to fix such a minor issue like this, IMO.
@ceasesmith wrote:
Thank you. But you see, I know how to transfer photos from my camera to my laptop; I do NOT know how to transfer them from the phone. Or even if it's possible to do that.
I do NOT do reports on my phone.
@ceasesmith wrote:
Thank you. But you see, I know how to transfer photos from my camera to my laptop; I do NOT know how to transfer them from the phone. Or even if it's possible to do that.
I do NOT do reports on my phone.
@JASFLALMT wrote:
I think it was a waste of her time, too. What if I was one of those people who don't read email everyday? How long would she have had to wait for it to get fixed, or would she have rejected it because I didn't reply within 24 hours? I think she could have just fixed it and then shot me an email letting me know, something like, "Hi, just wanted to let you know your report for your post office shop at xxx location had an error in the tracking number, but I fixed it for you. Just a friendly reminder to proofread your reports before submitting in the future. Thanks and have a great day!"
@JustForFun wrote:
@JASFLALMT wrote:
I think it was a waste of her time, too. What if I was one of those people who don't read email everyday? How long would she have had to wait for it to get fixed, or would she have rejected it because I didn't reply within 24 hours? I think she could have just fixed it and then shot me an email letting me know, something like, "Hi, just wanted to let you know your report for your post office shop at xxx location had an error in the tracking number, but I fixed it for you. Just a friendly reminder to proofread your reports before submitting in the future. Thanks and have a great day!"
You're both aiming too low. I don't want the editor to fix my manually typed 400 digit tracking number for me. And I don't want to fix it either. I want the USPS to enter this century with the rest of us and add a tracking number barcode to the receipt. Presto! Typing errors gone.
And by the way, it would benefit their three hundred billion non-shopper customers too. You know, the ones that aren't shipping cut up cardboard, old newspapers, or expired cake mixes. The people who actually care about whether it arrives and want to track the progress. The people who have an app on the phone that will scan the barcode off the box so obviously it could scan the barcode from the receipt, too if USPS added it.
Why print out a 30 digit number on the receipt at all? i don't need the number, my computer does. The only useful purpose for the number is to put it back into a computer so work can be done with it. The way to transport it there is in a machine readable barcode, not via reading glasses dependent human eyes.
@ceasesmith wrote:
Thank you. But you see, I know how to transfer photos from my camera to my laptop; I do NOT know how to transfer them from the phone. Or even if it's possible to do that.
I do NOT do reports on my phone.
@JASFLALMT wrote:
But you obviously DO know that it is possible. Just because you haven't done it on the newer phone with the new computer does not mean it can't be done, and since you had done it on an older phone with an older computer, you certainly could guess that technology was not going to go backwards and make it impossible to do that. Besides the fact that people in the forum post regularly about transferring photos from their phones to their computers. So yeah, you must know that it's possible to do that.
@ceasesmith wrote:
Thank you. But you see, I know how to transfer photos from my camera to my laptop; I do NOT know how to transfer them from the phone. Or even if it's possible to do that.
I do NOT do reports on my phone.