Hmmm... I'm not sure why it is giving you such a hard time for it. I believe the reason it is not across the board is because although they all use Sassie as a platform, they are all different companies with different Sassie websites.
I did have someone who had this issue before, and as strange as it sounds, it was fixed when they went to their profile and clicked the "verify address" button near the top of their profile. Maybe the two are linked somehow?