@kathygry wrote:
I went back and checked the guidelines again. I don’t think I can post them here as it would be a violation. It does say under the planning that if you are completing multiple shops to please submit your survey for one location before moving onto the next.
Yes@Dandydew wrote:
Thanks, sandyf. I will consider the entire interior to be the lobby. I have another question:
I would like to use a bubble mailer envelope on a few shops, but I am having trouble finding one that is less than 13.5"x9.5". Can I use that size since one side is less than 12 inches? Ideally, I would like to mail a magazine to someone, but I would need a mailer slightly larger than 13.5". Can something 14-16" be used if the width is less than 12"?
@Dandydew wrote:
Thanks, sandyf. I will consider the entire interior to be the lobby. I have another question:
I would like to use a bubble mailer envelope on a few shops, but I am having trouble finding one that is less than 13.5"x9.5". Can I use that size since one side is less than 12 inches? Ideally, I would like to mail a magazine to someone, but I would need a mailer slightly larger than 13.5". Can something 14-16" be used if the width is less than 12"?
@Isaiah4031a wrote:
I did a UPS Shop the other day and for the first time my shop was rejected... I watch the video and I looked over the guidelines but I did not see it unless I over looked it.
Reason (According to them) Because I did not take a picture of the package ready to ship.. But I did and the only thing I had was the zip code to the person and the zip code from me. After I took the picture I filled in the rest of the address.
This is what the scheduler sent me
Verify the address and business hours of your location on www.USPS.com Take a picture of your package that is ready to be shipped (e.g. boxed and pre-addressed). You may block out the addressee’s information. Only the zip codes from both addresses need to be visible in the photo.
So I had my zip code in the left 77777 and and in the center I had 88888 (Yes I know theses are NOT correct zip codes) but I had the correct zip codes.
I have always done it like that.. Yes I know guidelines change all the time.
I just re watch the video and the guidelines and I still did not see this change.. Do I have an a case or just let it go?
So I need to address the package as and take an picture of this
From
Jane Doe
11111 Smith Lane
Dallas Texas 123456
To
John Smith
987654 Robin Hood Lane
Atlanta GA 54321
@Isaiah4031a wrote:
As far as I know the hours are from 8:30 to 5 PM.. I went between 10:30 and 12:00 and I had the shop reported on my computer around 2:00 well with in the time frame.
I asked Bill how I need to address the package and he said to read the guidelines.. In fact an few weeks ago before they posted on the job board I e-mail the other scheduler (Who used to assign them) and ask if and when they will return and she said she was not for sure.
The strange thing is an day later ,after I completed the shop, they sent it back to me asking me to take a picture of my package ready to ship. I looked at my report again and the picture was there with only the zip code showing. They said that if you don't have another picture then put it in the shopper notes. I sent in the same report with the same picture. The next day I received an e-mail saying they have rejected it because I did not follow the package guidelines. The video did not mentioned this..
So something is not right here. The editor said that only the zip code needs to be shown and the name and address can be cover up to protect the people.. So I don't know..
---------------------
I sent this to the editor.
In the left it needs to be like (My state and zip)
And on the right it needs to be the person I am sending to and the zip
If you don't mind can you attach the guidelines and highlight that part please
Thank you and sorry again for the inconvenience.
This is what she reply back.
No, it needs to be completely addressed, with the people's names, full address, city, state, and zip, both for the From on the left and the To on the right. If you wish then cover up the names and street addresses for privacy with a piece of paper, you may, but it has to be completely addressed when you take the photo. XXXX Mystery Shop said they provided all shoppers with a video demonstrating, but I do not have a copy of that. Your scheduler should have it.
So if I am reading that right I only need the zip code or I need the whole address?
If any one has done this since they have been posted since last week, can you please tell me how you took your picture?
Thanks
@Dandydew wrote:
I would like to use a bubble mailer envelope on a few shops, but I am having trouble finding one that is less than 13.5"x9.5". Can I use that size since one side is less than 12 inches? Ideally, I would like to mail a magazine to someone, but I would need a mailer slightly larger than 13.5". Can something 14-16" be used if the width is less than 12"?
@pambam wrote:
I wrote to Amy to say that we missed her and she said she wasn't scheduling USPS anymore.
@Dandydew wrote:
I name my files: Job#_City_Date_Type of Attachment.jpg
Examples:
4823350536_Houston_060320_Receipt.jpg
4885000587_SHouston_060320_BoxReceipt.jpg
4868480505_DeerPark_060320_Package.jpg
Thirty characters are not many!
What was the answer to this? I am having a heck of a time passing. I figure it's either that question or the one asking the number of people on line. There seem to be two women working on a package who are together. Are they on line or is it just the other two people? Are they together? This is really unnecessarily confusing.@KA047 wrote:
On the last quiz question, am I supposed to be assuming there is a clerk at that second station that a customer is standing in front of? I can't see how any of my other answers that I enter is wrong, so it makes me wonder if I am required to make an assumption on this last question instead of what I actually see.
(I have seen people ask this type of question and have it answered on other shops, so don't feel asking it is a problem.)