Jackson Hewitt tax audit shops
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It is just one of the routine hazards of mystery shopping. It is often the case that the client has not informed the MSC about what locations are closed, moved, or changed affiliations. Fortunately, you did not have to drive somewhere only to find a location closed or moved.
Calling, working one's way around unfamiliar web sites and such chores are expected to be in every shopper's basic "tool bag."
Calling, working one's way around unfamiliar web sites and such chores are expected to be in every shopper's basic "tool bag."
Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel
Poor customer service? Don't get mad; get video.
Shopping from the Carolinas to New York
Have video cam; will travel
Poor customer service? Don't get mad; get video.
I don't mind doing that work when the end result is PAY. But to expect a Possible shopper to do all the work and then not pay them is unacceptable.
I kinda sorta agree with you. But the reality is, it just doesn't work that way.
I had a route of fast food shops. One was over 4 hours away, so I called to make sure they were there. Guess what? They weren't. The gas station had been sold, and the new owner decided not to offer that type of fast food.
So I told the scheduler. And I told her again, every month, when it popped back up on the job board. For seven or eight months.
I feel sorry for any shopper who drove to that location and got no pay, because the shop just was not there. The scheduler (and, one presumes, the end client) had that information, but just didn't do anything with it.
They wanted me to drive there and take photos to prove the fast food wasn't there.
8 hours' drive time for no pay?
No thanks.
(As I sometimes joke, I fell off the turnip truck, OK? But not this morning's turnip truck!)
I had a route of fast food shops. One was over 4 hours away, so I called to make sure they were there. Guess what? They weren't. The gas station had been sold, and the new owner decided not to offer that type of fast food.
So I told the scheduler. And I told her again, every month, when it popped back up on the job board. For seven or eight months.
I feel sorry for any shopper who drove to that location and got no pay, because the shop just was not there. The scheduler (and, one presumes, the end client) had that information, but just didn't do anything with it.
They wanted me to drive there and take photos to prove the fast food wasn't there.
8 hours' drive time for no pay?
No thanks.
(As I sometimes joke, I fell off the turnip truck, OK? But not this morning's turnip truck!)
Of course they should not be offered if they are not open.
There is a different type of shop that could get shoppers paid.... one company [have forgotten the name] sends shoppers to check out business spaces that are supposed to be closed and possibly de-branded. Shoppers look for vacancy and any signage or other information that should have been removed when the occupants left. This type of shop would make sense as a means of ascertaining and verifying where open and closed locations exist.
But that is logical. It does not belong in our weird world of shops...
There is a different type of shop that could get shoppers paid.... one company [have forgotten the name] sends shoppers to check out business spaces that are supposed to be closed and possibly de-branded. Shoppers look for vacancy and any signage or other information that should have been removed when the occupants left. This type of shop would make sense as a means of ascertaining and verifying where open and closed locations exist.
But that is logical. It does not belong in our weird world of shops...
Nature does not hurry, yet everything is accomplished. - Lao-Tzu
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