Survey: Help to improve your mystery shopping experience!

Writing my thesis on improving mystery shopping experience for all stakeholders: shoppers (you!) as well as clients. Your input would be greatly appreciated! This research is part of my thesis, which will allow me to graduate from Hotelschool the Hague with a bachelor's degree. The results (and thesis) will not be published and all your answers will remain anonymous. Link to survey: [docs.google.com]

Edited 1 time(s). Last edit at 06/22/2020 11:19AM by emma1912.

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Hi emma1912,

I love research, too! Not surprisingly, I have a few questions...

1. Would you ever publish this information? I mention this because some shoppers are careful about their identities and do not wish to give away information that they have built up over time. They might need some assurance.

2. What do you mean when you say, "help MSCs to improve overall collaboration and experience?"

tia smiling smiley




@emma1912 wrote:

Writing my thesis on improving mystery shopping experience for all stakeholders: shoppers (you!) as well as clients. Your input would be greatly appreciated! Plan to share summary outcome afterwards that should help MSCs to improve overall collaboration and experience....

Nature does not hurry, yet everything is accomplished. - Lao-Tzu
What's it a thesis for and which institution?

"I told myself to quit you; but I don't listen to drunks." -Chris Stapleton
Hi!

Thank you for your questions!
1. You have a valid point. The information from this research will only be used in my thesis, and will not be published.
2. The subject of my thesis is how MSCs can improve their services for shoppers. This includes the collaboration (or cooperation) between both the shoppers and MSCs, which in turn also affects the mystery shopping experience.

My thesis is the final assignment I have to complete before I can graduate. I am studying at Hotelschool the Hague, for my bachelor's degree!

I hope this clarifies! If you have any other questions, please let me know smiling smiley

Emma

Edited 1 time(s). Last edit at 06/22/2020 11:16AM by emma1912.
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