Hi!
Thank you for your questions!
1. You have a valid point. The information from this research will only be used in my thesis, and will not be published.
2. The subject of my thesis is how MSCs can improve their services for shoppers. This includes the collaboration (or cooperation) between both the shoppers and MSCs, which in turn also affects the mystery shopping experience.
My thesis is the final assignment I have to complete before I can graduate. I am studying at Hotelschool the Hague, for my bachelor's degree!
I hope this clarifies! If you have any other questions, please let me know
Emma
Edited 1 time(s). Last edit at 06/22/2020 11:16AM by emma1912.