When I bought my car the dealership threw in a free oil change. I finally (14 months later) got around to using it. They also rotated the tires (on them). I was less than five miles away from the dealer when the tire pressure light came on. Left a message with the service technician but never got a call back.
Two days later I got a survey email...with a broken link. So I unloaded via email. This is the second vehicle I've bought from this dealer, and ten years ago I was less than enamored with their service. Looks like things haven't changed much. Now that my dealer freebies are used up I will return to my trusted insdependent repair shop.
Happiness is not a goal; it is a by-product. Eleanor Roosevelt