@sparklesthekitty wrote:
I'm curious how does everyone else proceed with asking for higher pay?
How many shops do you do with a MSC before asking for pay?
Is the bonus pay more dependent on quality of reports vs. quantity of reports for a particular MSC?
Is it based on your overall shopper rating in the Sassie platform?
Any advice or suggestions appreciated!
It varies.
Typically, I'd want to ask for a bonus only after I've done four or five perfectly rated shops.
However, on an easy food shop (the $7 gas station reimbursement food shop + a $2 fee type), I've asked for a bonus on the second shop with an MSC before and I got it. It was a route, so it sort of made sense. For a more complicated shop type, I'd probably wait until I did a few perfect shops.
Method?:
It always varies too, but I take a lot from Steven K. Scott's advice on communication and negotiation from his book,
The Richest Man Who Ever Lived. He is a millionaire, master marketer (with billions in sales) and previously set the industry record in direct marketing for the highest sales rate. He's written and directed well-known product commercials, including: The Total Gym (Chuck Norris) and Lori Davis Hair products (with Cher, I believe). He gives his "secret sauce" for how to persuade someone in his books
The Richest Man Who Ever Lived and
The Greatest Man Who Ever Lived.
In his industry, he had 90 seconds to get a person's attention (in a commercial of all things!), convince someone to stop what they were doing, jot down a phone number, call it, and buy a product. He held the best sales record for a long time and gives many of his "secrets" (taken from Christian/Biblical principles) on how to communicate, persuade, and negotiate with someone in his books. They are books on life wisdom (from finance to personal relationships, all the way to business/work life), but lots of chapters/sections on communication (what he considered his greatest skill/strength was).
Here are a few (of many) simple things you can do:
a.) Use your audience's frame of reference when speaking to them.
b.) Ask a question.
c.) Ask for a price that is fair to both sides.
When speaking to someone, he says to always know what their frame of reference is. What do they care about? What is their daily life like (for example) and what are their needs? What are they looking to gain? Most people start conversations using their own frame of reference.
Ask a question to get someone's attention. Often, in conversation, another person may be so preoccupied with his or own burdens or thoughts that their attention is hard to get. So, how can you do that? There are many methods he gives, but one that is easiest and that I use is to ask a question. Why? When we ask questions, it forces the other person to stop and think. Whatever they're thinking, they have to stop with those thoughts for a moment and focus on something else. They can't just ignore you or pretend to be listening (while thinking of something else). They have to stop and actively think about something. It's also something they'll remember of the conversation too later on. They may have more easily forgotten what you said for 5-10 minutes, but will likely remember your question.
When negotiating (I've written about this before in other threads), Steven K. Scott says the concept of winning should be for both sides to get what they want (i.e., both sides stand to gain from it). Most people think a good negotiation is getting all that you can from the other side. But, that's not how Scott views it. He defines "winning" as both sides getting what they want.
Edited 6 time(s). Last edit at 09/10/2020 07:45PM by shoptastic.