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Video shops

September 23, 2020 04:58PM
Hello, I am new to video shops and can never seem to get my video to completion, I will start my video as I enter the establishment but when I get back home to view my video, usually there is nothing there except when I started, which I turn on my camera before I get out of the car, like I said when I reach the establishment it will have stopped, unbeknown to me, so I have no video.
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More About Video Mystery Shopping
September 23, 2020 05:20PM
What video equipment are you using?

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
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September 25, 2020 06:42PM
I am using the app Mystery Media Pro and my Iphone
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September 25, 2020 07:32PM
That may be the problem. Why not start a new thread with a title that asks specifically for help with that app on an iphone? You may get more responses from folks with experience with that app.

Most video shoppers are using PV-500 equipment.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
Reply
September 25, 2020 09:45PM
Mystery Media Pro has a time and place, but it's actually much more difficult to use properly than a pv-500. I do hundreds of video shops a year and that device is on my list of things to never use except in rare cases.

I use them in my car for car wash shops as I can set it and forget it. I used them for piracy jobs as they were ideal for that type of environment.

Usually though, the pv-500 is where its at.

Now are you sure that the files are actually not there? Did you find the file, or do you only see a few seconds of file? It sounds from your post like there is a few seconds of video. IS that the case?

Have you been using Airplane mode?

What happened when you made your test videos? Did you have trouble making those too?

CEO The Mystery Shoppers Depot
US Wide route shopper with 12k+ shops completed over 48 states and 6 countries.
Airbnb host based in Chicago and 10% discount if you mention this forum
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October 04, 2020 05:25AM
What I have found using a cell phone to record videos is that at times when something presses on the screen it stops the recording. The way I got around it was to cut a piece of the foam packing that comes with a Cell Phone holster or the foam that comes inside of a tablet portfolio holder. You have to experiment with it. It took me several days of working on it. I usually carry a Cell Phone in my shirt pocket and I have deleted a lot of videos of me driving down the street or in a store.
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