I believe that I have discovered the problem and its solution to the check in issue. At least in my case, some times the assignment picks up the coordinates of the last location that I was at and then thinks that I am not at the correct location. What I have found is that I begin to answer the questions in my current location then redo (or do it the first time) the check-in and the app figures out that I am in the right location. The next time you have that issue just complete the shop as normal and do the check in and you should be OK. Honestly, I wouldn't worry too much about that step - I have done a ton of them (the check-in is far better than last summer) and never had one rejected for not being in the right place, that is, unless I truly was in the wrong place. I sent an email to the scheduler to cover myself when I forgot to recheck in and all was good. HTH!@yoya301 wrote:
Another issue with Presto is the "check in" once you are on location. That can not be done in an area with extremely poor to no cell service. I actually had to drive a few miles away to "check in" on a shop before I could even open the survey. Then I drove back to the shop and took my photos and collected all the info required. I had to drive away again to then input my answers into the app on my phone. I did make a note in the comments that my "check in" was not in the correct location due to lack of cell service. I had a receipt to show I was at the correct location, but what a PITA. This issue added another 36 miles and more time than I wished to spent to the shop.
I still have not heard if it is approved. (Fingers crossed)