Kia oil change

For my Honda civic, I could go to any oil change place (like Midas or Jiffy Lube) and do a mystery shop there. Now that I bought a Kia Niro under warranty, I think it would be smarter to do an oil change in a Kia dealership, because my car is under warranty so if they find something wrong, they could do the repair for free. Am I right to think like that or should I keep doing the mystery shops in non-Kia places?
Just in case, does anyone know a company that offers mystery shops in Kia places?

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I own a Kia Soul and still prefer to do oil changes at places that service all makes. If/when the oil change staff point out a problem that would be covered by my warranty, I will take my Kia to a Kia dealership's repair facility to have that addressed. No, I have NEVER seen oil change MS work offered at a Kia dealership, and I have been doing oil change shops since 2005.

IN my humble opinion, you are being overly cautious. One of the reasons that Kia has such a good warranty is that stuff seldom goes wrong. Also, they have so many on-board sensors that you will get an automatic notice on the dash board for just about any issue. Finally, you have a toll free number, in your driver's side window, to call Kia if you need help, anywhere! FREE help! When I managed to lock the keys in my Kia, a pro arrived within 25 minutes to open the vehicle after I called that number. If it had been a warranty matter, they would have sent a tow vehicle.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.


Edited 1 time(s). Last edit at 02/16/2021 06:16PM by walesmaven.
I bought my Kia Niro 2019 2 months ago, it's a used car. The dealership didn't tell me that I had free emergency roadside assistance, probably because I wasn't a new car. Thank you very much for your informative message. Now, I will be able to stop paying my car insurance for roadside assistance! And I will keep doing oil change mystery shops.
I checked online, the Kia free emergency roadside assistance is valid 5 yr/60,000 mi basic.
There are still dealership shops for other brands that allow you to take almost any brand in. If you prefer those. I'm pretty sure Kia is permitted if you can find one although most of the shops are brand to Brand dealership.
With my previous car, Honda Civic, I did some Jeep Chrysler shops. Some locations accepted my Honda car, others didn't.
@miamiparis wrote:

With my previous car, Honda Civic, I did some Jeep Chrysler shops. Some locations accepted my Honda car, others didn't.
I did one recently with my Honda Civic at a Chrysler location. It got awkward because there happened to be a Honda dealer almost directly across the street and the guy asked me, wouldn't I rather just take it to the Honda dealer? I had to make up some cock and bull about how I had a friend who had been to this location and just loved it blah blah blah.
@KokoBWare wrote:

@miamiparis wrote:

With my previous car, Honda Civic, I did some Jeep Chrysler shops. Some locations accepted my Honda car, others didn't.
I did one recently with my Honda Civic at a Chrysler location. It got awkward because there happened to be a Honda dealer almost directly across the street and the guy asked me, wouldn't I rather just take it to the Honda dealer? I had to make up some cock and bull about how I had a friend who had been to this location and just loved it blah blah blah.

I needed to get this done today and they were booked!
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