KSS Citations:

deleted
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Post deleted for mentioning name of Client when the MSC/Scheduling Company was named in the title of the thread. You are welcome to re-post without mentioning Client.

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I would send a polite email explaning it just as you have done here, also including a brief description of your past mystery shopping work to show your qualifications.

I'm not sure where you would send it. Depends on who actually has you blocked. I would start with the generic email address for the main MSC. If it is just that one scheduler who won't assign, send it to them.

Edited 1 time(s). Last edit at 02/22/2021 04:27AM by mystery2me.
@mystery2me wrote:

I would send a polite email explaning it just as you have done here, also including a brief description of your past mystery shopping work to show your qualifications.

I'm not sure where you would send it. Depends on who actually has you blocked. I would start with the generic email address. If it is just that one scheduler who won't assign, send it to them.

Please edit this as you mentioned the MSC and the client was already mentioned in the first post.

Edited 1 time(s). Last edit at 02/22/2021 02:00AM by foodluvr.
Thank you! I actually already did that... twice. It is such a major disappointment because I am a very reliable shopper. I will probably delete my profile since it is apparently not worth anything anymore. I know now NEVER to request a cancellation... that is for sure!
You have another option.... The owner of KSS frequents this site and often responds to messages - as do at least a couple of schedulers..... They have "KSS" in their usernames. You can PM them - or simply see if they respond to this thread.

I would not delete my profile. Things change and there are often second and third chances in this industry.

@allisonakemi wrote:

Thank you! I actually already did that... twice. It is such a major disappointment because I am a very reliable shopper. I will probably delete my profile since it is apparently not worth anything anymore. I know now NEVER to request a cancellation... that is for sure!

Hard work builds character and homework is good for your soul.
Wow. Even more mystery about what I am assuming was the revealed audit, not the mystery shop. They certainly can't blame you for cancelling once you received the well-guarded, top secret instructions if they were not willing to disclose up front whatever it is that keeps shoppers away from this project. I have asked numerous schedulers who have scheduled them about it. 3 ignored me completely and never replied. 2 said they did not have details. I call BS. It's been ticking me off for a year that I cannot get any information about this CIA level, cloak and dagger REVEAL assignment!
@allisonakemi wrote:

Thank you! I actually already did that... twice. It is such a major disappointment because I am a very reliable shopper. I will probably delete my profile since it is apparently not worth anything anymore. I know now NEVER to request a cancellation... that is for sure!
I am finding out the KSS/ IPSOS is not doing what the IPSOS 101 shopping video says they will do and that is to help you do routes. I have always gone back to the company website that they are scheduling for as not to have to use them but this is impossible now. I have had answers back from IPSOS directors when I emailed the director and also the general email.
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