In completing a recent apartment shop for an MSC that begins with an E and ends with an S, the leasing professional answered "THE question" that I absolute hating to ask the most in one of the most unusual ways- she answered it honestly, and unscripted (they are taught to answer it in a standard script). The leasing professional indicated that this particular apartment community has had its run-ins, and had its share of homicides and suicides over the years.
Not wanting to interrupt her, I stood silent as she went on to explain that while the carpeting is replaced, the padding is not. She mentioned that padding is changed every 15 years or so at this property whether a violent death had occurred with major blood loss that seeped within the floor, pets, etc. The answer was so surprising (I've never heard this before at an apartment shop) that I had to ask a follow up question on whether the padding was ever replaced upon request without exploring "THE question" any further. The leasing professional continued to casually talk about crime, violent crime, suicides, and other circumstances that may not be in a crime report.
Talk about a "wow" moment. Has anyone else ever experience something like this when at this stage of an apartment shop? This was also my first time hearing of the possibility of padding not being changed out when carpeting is replaced.