In completing a recent apartment shop for an MSC that begins with an E and ends with an S, the leasing professional answered "THE question" that I absolute hating to ask the most in one of the most unusual ways- she answered it honestly, and unscripted (they are taught to answer it in a standard script). The leasing professional indicated that this particular apartment community has had its run-ins, and had its share of homicides and suicides over the years.

Not wanting to interrupt her, I stood silent as she went on to explain that while the carpeting is replaced, the padding is not. She mentioned that padding is changed every 15 years or so at this property whether a violent death had occurred with major blood loss that seeped within the floor, pets, etc. The answer was so surprising (I've never heard this before at an apartment shop) that I had to ask a follow up question on whether the padding was ever replaced upon request without exploring "THE question" any further. The leasing professional continued to casually talk about crime, violent crime, suicides, and other circumstances that may not be in a crime report.

Talk about a "wow" moment. Has anyone else ever experience something like this when at this stage of an apartment shop? This was also my first time hearing of the possibility of padding not being changed out when carpeting is replaced.

I haven’t had THE Discussion about replacing padding post-crime, but I have done a E**S shop where a crime scene cleanup van with prominent lettering was parked in the “Future Residents” space, and remnants of police tape were hanging on railings nearby.
Turns out that a female resident had been attacked and murdered in the parking garage just hours before. AFAIK, the crime was never solved.
The Leasing Agent was rattled, but she did a good job overall. I was surprised to see that the Leasing Office was up and running tours after something like that. Capitalism marches on, I guess.

Wow to the OP and Cool kate. to answer the OP no I have never had anything but the standard crime knows no bounds response.

Just wow. Now I know why some apartments smell funny. I would have to disagree with that because the crime scene cleanup people would remove the pads.

@ColoKate63 wrote:

I haven’t had THE Discussion about replacing padding post-crime, but I have done a E**S shop where a crime scene cleanup van with prominent lettering was parked in the “Future Residents” space, and remnants of police tape were hanging on railings nearby.
Turns out that a female resident had been attacked and murdered in the parking garage just hours before. AFAIK, the crime was never solved.
The Leasing Agent was rattled, but she did a good job overall. I was surprised to see that the Leasing Office was up and running tours after something like that. Capitalism marches on, I guess.

I bought a house years ago from a family of hardcore chain smokers. The house smelled so bad that it was nauseating just to walk into it. I hired a crime scene cleanup company to do a deep clean and the results that they got were amazing! My walls lightened 4 shades just from removing the nicotine. That and a coat of Kilz before I painted resulted in a completely different house.

Edited 1 time(s). Last edit at 03/09/2021 03:45AM by KarenMSW.