When it's a shop that requires a picture and testing temperature, I always pull away from the window and park and unwrap, test, and photograph before leaving the location. With the previous MSC, guidelines said you had to go inside immediately and show the wrong sandwich and get it corrected. The current MSC does not mention what to do if you get the wrong sandwich. And the report only asks Did you get the correct sandwich. I did one in March and wondered what I would do if I got the wrong thing. Inside was closed here, too, in March, although now it's open. I fortunately got the right sandwich and photographed it. Not sure what I would have done if I'd gotten the wrong sandwich. I think I probably would have gotten back in line and told them I got a sandwich I didn't order.
edited: sorry, I initially said I did the Arby's shop in January but I didn't, it was March, so I edited. I think March was the first month the new MSC has had this client.
Edited 1 time(s). Last edit at 05/01/2021 04:39PM by roflwofl.