My wife ordered something through the Sonic app and I picked it up on my way home. When I arrived, there was no cone or no sign saying that the stall was out of order. When I got closer, I noticed that the screen was black.(nothing on the screen). I pressed the button, and I told the lady that I had a pick up order and she brought it out to me. This was not a shop.
On future shops, if I pull into a stall, and it is black but I am able to place my order, will I count it as working, but make a note saying that I was not able to look at my order because the screen was black.
I know after I press the button and no one answers after 5 minutes (I believe), I move to another stall. The Sonic's that I have visited in the past, there have been signs or cones saying out of order.
Edited 1 time(s). Last edit at 05/29/2021 08:29PM by Isaiah4031a.
I would write in the comment as to what the actual situation is if you are to shop and encounter the screen blackout in the future including moving to another stall. I believe they want to know the fact.