Thanks. I've never done a 'regular' audit at Shell, this is just a mystery POP audit. Unfortunately, the guidelines for this job are few. The only reference to the forecourt in the in the document is "...safely take an overall photo of the forecourt, capturing as much of the POP as possible, if present".
Your info was helpful, I don't know why they didn't give that detail in this description.
quote=mystery2me]
From the Shell mystery shop/audit guidelines:
Forecourt:
• A full shot of the forecourt while standing at an edge of the canopy.
• Forecourt photo should include driveways, canopy columns, and canopy underside.
My understanding has always been a shot that shows the fueling area under the canopy, taken from a corner, at an angle that shows the paved surface on the bottom and the canopy underside on the top. I don't believe the area between the store and the canopy is relevant.[/quote]
Edited 1 time(s). Last edit at 07/15/2021 01:30PM by callinectes.