I have done several of these. According to the guidelines I am to get the transactions fee and cost for sending money from 6 different companies. You are told to get a screen shot of the computer for the list. The computer is behind a shield and cannot be turned. Almost everyone of these shops, the employee tells me they cannot tell me the fees, until they input my information. They want my driver's license, name of the person that I am sending it to, what country. I got paid for one shop today and I just explained what happened. They would not tell me anything until I give them my information. I had no information for the report, but they accepted it anyway. Have you had this happen?

If this is at the big box store, I had no issues taking pictures of the screen. There is an estimate key the employee can use. Sometimes, the employee had to ask a manager how to do it. The employee at one of the shops was also willing to take a picture with my camera of the screens.

Yes. Am still puzzled after doing 4 or 5 and getting nowhere with the associates. Curious as to what they are actually looking for. Fortunately, they still paid for the shops.

@ANGIEF0101 wrote:

Yes. Am still puzzled after doing 4 or 5 and getting nowhere with the associates. Curious as to what they are actually looking for. Fortunately, they still paid for the shops.

I agree, I got nowhere with the employees. They just kept telling me, they cannot give me any information until they enter my information. Very easy shop.

I have done quite a few f these and I have never had a problem with getting the information, Just getting the pictures is sometimes a problem. I always tell them that my boss wants me to find out.

I have done several of these as well. First one, the clerk was so hostile that even other customers intervened on my behalf! But next time at that same location, she was nice, and asked (curiously) what I wanted the info for. I said I don't know, I was just told to get it. Third time as this location, another clerk didn't know what to do, but this clerk walked by and recognized me, and beamed happily that she knew what to do, and helped out, even with the photo! Like old friends!

At another location, the clerk got very hostile and demanded my personal data, and demanded to know what I was doing. As patiently and nicely as I could, I explained about 10 times that I just needed to information to compare costs for sending money, and that I was fully aware it was not necessary to enter my data to get that information, and "can you please just give me the rates?". She tried to bully / stare me down, but I pointed out that I was not doing anything illegal, and I stared her back down (with a smile). Finally she caved and unhappily gave me the info. I did not attempt to ask her for a photo!

I decided that next time I will say I am gathering info for sending money to charities in other countries and want to evaluate the best price before making a choice. Or that we are watching trends in the marketplace to decide the best time to send money (my spouse is from another country, and has actually done exactly that for his home country, with banks).

It is legit, the clerks just don't know anything, so they are suspicious. I do keep mentioning that "one time they used something called 'an estimate key'?, and did not need to put in any personal information".

It's such an easy shop, if you can get past the suspicious/ clueless clerks! Also, they tend to mix up the W2W and regular services, so I often have to double check (and discover that they told me WRONG), which annoys them to no end. Sometimes I even have to tell them *where* on their screen to look for the information - "if you look in the column all the way to the right, it should say ... "