New Home Depot

The title of this campaign is Baseline which usually denotes studies done to formulate a standard for future projects.
I though this would be one of the normal quarterly Home Depot shops where you have 2 interactions then do a purchase and return. Nope, silly me. Not only do you have to do the 2 interactions, all the shopping including waiting for the associate to unlock a drill but also inspect the restroom, and get an employee to get a table saw down from the rafters, then change your mind about buying. There are also additional inventory questions for each item on the shopping list. No increase in fees due to COL but more work. This MSC is really pushing the envelope.

Edited 1 time(s). Last edit at 06/21/2022 12:46AM by tstewart3.

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Oh hell, no!

I guess now we know why you can never get assistance in those stores. The employees are all busy doing stupid, needless crap for mystery shoppers!

@sestrahelena wrote:

I guess now we know why you can never get assistance in those stores. The employees are all busy doing stupid, needless crap for mystery shoppers!

I'm pretty sure I'm invisible, I can walk into any store and no store associate can see see me, no matter what I do. In a store when I was shopping, I stood stood 2' in front of an associate that I needed to speak to for the shop. He looked right through me and asked the man at the end of the aisle behind me if he needed help. This isn't a new occurrence, it doesn't matter what store I'm in, or whether I'm shopping for me or shopping for mystery shopping, this is how I am treated at stores. Grocery stores, department stores, electronic stores, Home improvement stores, it doesn't make any difference, I am the very definition of invisible, packaged in the form of a short fat woman.

@sestrahelena wrote:

I guess now we know why you can never get assistance in those stores. The employees are all busy doing stupid, needless crap for mystery shoppers!

Actually, today the associates were getting ready for inventory. It was difficult to get the pictures because there were a lot of extra people in the aisles.

I was particularly fond of the ones who would ask if i needed help then after i asked for help the person would say I don't know, this is not my store. /s

Edited 1 time(s). Last edit at 06/21/2022 12:44AM by tstewart3.

Yep. No one is doing them here. I will if and when they pay 100 each

It's sad. When Home Depot first opened around me years ago, they had employees who had worked in the trades as employees/contractors. They could answer your questions about projects you were working on.

Now the majority of their employees are high school kids that have no knowledge about the products they're selling let alone the projects they would be used on or how they should be used.

Hell, it's even an issue when trying to return items with a receipt because majority of these kids have no common sense.

Edited 1 time(s). Last edit at 06/24/2022 01:22AM by wrosie.

A perfect trait for a mystery shopper!!!

The older I get, the shorter and rounder I get, too; pretty soon I, too, will be invisible!

@Morledzep wrote:

@sestrahelena wrote:

I guess now we know why you can never get assistance in those stores. The employees are all busy doing stupid, needless crap for mystery shoppers!

I'm pretty sure I'm invisible, I can walk into any store and no store associate can see see me, no matter what I do. In a store when I was shopping, I stood stood 2' in front of an associate that I needed to speak to for the shop. He looked right through me and asked the man at the end of the aisle behind me if he needed help. This isn't a new occurrence, it doesn't matter what store I'm in, or whether I'm shopping for me or shopping for mystery shopping, this is how I am treated at stores. Grocery stores, department stores, electronic stores, Home improvement stores, it doesn't make any difference, I am the very definition of invisible, packaged in the form of a short fat woman.

The easiest HD shop is the SCO one. Takes me no time at all, I get reimbursed for the items and immediately turn around and sell the bucket and sponge to contractors for cash in the parking lot. They always need buckets, lids and sponges.

@Capurato wrote:

The easiest HD shop is the SCO one. Takes me no time at all, I get reimbursed for the items and immediately turn around and sell the bucket and sponge to contractors for cash in the parking lot. They always need buckets, lids and sponges.

I need the buckets..

@tstewart3 wrote:

The title of this campaign is Baseline which usually denotes studies done to formulate a standard for future projects.
I though this would be one of the normal quarterly Home Depot shops where you have 2 interactions then do a purchase and return. Nope, silly me. Not only do you have to do the 2 interactions, all the shopping including waiting for the associate to unlock a drill but also inspect the restroom, and get an employee to get a table saw down from the rafters, then change your mind about buying. There are also additional inventory questions for each item on the shopping list. No increase in fees due to COL but more work. This MSC is really pushing the envelope.

The rafters part is a killer. I’ve done a handful of these and it takes 15-20 minutes to get that part of the scenario accomplished. I caught a break around Father’s Day because they had the item down on the ground on display, but it’s back up in forklift territory again.

10 minutes at the PRO Desk, 5-10 in Millwork, then the shopping cart purchase (another long staff interaction in power tools) and return… way too much time for what they are paying is.

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