Right, but wrong?

Do you ever complete a shop only to be told you did something wrong?

I absolutely did not.

I was paid, and wouldn't even "trip" about the money.

How do you prove things went exactly as you said? I have the receipts, the notes, and very accurate timings, etc. They said one detail was wrong, but by their description it sounds like they misunderstood the detail.

Anyways, I am happy to admit when I get things wrong -as we all do- but it really is bugging me that they really chastised me despite accurate reporting.

Anyone have a similar experience?

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Yeah, its aggravating, but I've also had shops where I realize later I missed something and they never commented on it. So I tell myself it evens out in the end.
It depends on the consequences of the chastising. As much as I would like to think I am perfect, I have caught myself in mistakes the minute I hit send, and immediately went into correction mode. Mistakes are mistakes, and we all make them sooner or later.

However, I do take umbrage when I am chastised for something that never ever would have been an issue if the schedulers who also had a job to do on the same assignment had responded to my multiple emails and/or "Help" requests on their various systems. If it is a case where them not doing their job has an impact on whether or not I get paid for the job that I have done, and thus the chastising, I do take issue. It seems to me, there is way too much of that from some in this industry. Depending on my history with the company, that may or may not be it with them. If it is just a random chastising, a one off, with no other consequences, I generally just take a deep breath and move on.

How many legs does a dog have if you call the tail a leg?
"Four. Calling a tail a leg doesn't make it a leg."
-- Abraham Lincoln
I had this scenario this week at a mailing job. There was no internet at the place and the receipt time was off by about 8 minutes. I was scared to use the real time on my watch as my entry time because my exit time on my receipt was before my entry time. But two days have gone by since I told the truth and so far so good. That msc would allow me to change my entry if they disagreed with me on how I recorded it but I feel it is a test of their form requirements.
I don't mind being told that I did something wrong, when in fact I did do something wrong. That is a learning experience for me.

Being told that I did something wrong when I did not do something wrong is what irritates me.
Over the years, I have learned, what one editor thinks is wrong another editor takes no issue with it. It is a strange beast that is anything but consistent.

Today a editor asked me to add a few sentences to a bank shop I completed yesterday. No where in the guidelines or report does it state the requested comment as a requirement. But I'm sure I got a slight ding for it.
@Zek wrote:

Over the years, I have learned, what one editor thinks is wrong another editor takes no issue with it. It is a strange beast that is anything but consistent.

Today a editor asked me to add a few sentences to a bank shop I completed yesterday. No where in the guidelines or report does it state the requested comment as a requirement. But I'm sure I got a slight ding for it.

Yes and one of the big issues is on future reports you have no idea which editor you will get so you cannot even tailor your report to the editor who wants it different. The next editor will ding you for writing too much.
I did a health and safety audit. One part of it was to look for a package or container of wipes nearby "high touch" products inside the location. You have to take a photograph as compliant or not (wipes present in high touch area = compliant; no wipes in high touch area = non-compliant). One of the photographs I submitted as complaint was of a container of wipes next to ovens/stoves and refrigerators. The editor sent back a message telling me that was not an example of a high touch area. I wrote back that appliances are most certainly high touch products. People open the doors and look inside and open drawers, etc. The following month the new guidelines were posted and appliances were specifically named as one of the high touch areas. :\
Yea. A MSC invalidated a shop because they claimed that I sent them the pictures from another shop. After some arguing I sent them ALL of the pictures from BOTH shops, and they still said that I didn't send the pictures for the second shop. So I told them that I would work for them again after they paid me what they owe me. I still don't work for them.
I did a makeup store shop. It went fine, nothing unusual. The company said I used "offensive language" in my report. I asked them to tell me what I had written that was offensive. No answer. They did pay me and I am not jumping to take shops from that company any more.
Some companies won't even let you describe a person by their race, which should not be considered offensive and is one of the main ways you would describe someone.
@FrugalCat wrote:

I did a makeup store shop. It went fine, nothing unusual. The company said I used "offensive language" in my report. I asked them to tell me what I had written that was offensive. No answer. They did pay me and I am not jumping to take shops from that company any more.
What color was their hair?

For most of humanity, this doesn't narrow it down at all.

What gender?

Ok that's half of humanity.

How tall?

The ranges are always very broad like 5'0-5'7" (uh huh, I'll use that almost every time).

Were they wearing glasses?

@mjt9598 wrote:

Some companies won't even let you describe a person by their race, which should not be considered offensive and is one of the main ways you would describe someone.
@FrugalCat wrote:

I did a makeup store shop. It went fine, nothing unusual. The company said I used "offensive language" in my report. I asked them to tell me what I had written that was offensive. No answer. They did pay me and I am not jumping to take shops from that company any more.
It's ridiculous that they wouldn't tell you what you said that was supposedly offensive. I'd be pretty ticked off about that.
I had an editor from WSP's tell me over and over my pictures were not clear. I know they were perfect and it had to be the setting on her monitor or laptop, etc. Each time I went above her and emailed the MSC project leader. They wrote back that my pictures were super clear and they did not know why the editor said that. Ugh. waste of my time. An editor also told me they could not tell me what was wrong on a particular entry I made because I was supposed to understand the guidelines, so they cannot tell me. I always save a PDF of my shop prior to submission. I looked over it many times trying to see what was wrong and could not find it. I complained heavily to project manager who finally decided to take a look because I was bugging them to death. They told me it was an error on the editor's part but I should have not been so concerned because it was only one point. I said I did not care if it was half a point, I want my score as accurate as you expect me to do the audit or mystery shop. That is a record of my work with you and I want it to show exactly how I work for whoever takes over the project, company or whatever. They finally changed my score. They are so ready to accept what an editor says and not communicate clearly to see where the misunderstanding actually is. Like the editor that told me I spelled "Philips" wrong and changed it to "Phillips." I had to show them the manufacturer of those products uses one "L."
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