@Book wrote:
Your expenses were over $20 more than the reimbursement! It seems you have had your pants pulled down by the mystery shopping bosses!
I've spent waaaay more then $20 over reimbursement on tons of shops. My choice! I look at it as a discount if I were already going to purchase the items.@Book wrote:
Your expenses were over $20 more than the reimbursement! It seems you have had your pants pulled down by the mystery shopping bosses!
@luckygirl0100 wrote:
I've spent waaaay more then $20 over reimbursement on tons of shops. My choice! I look at it as a discount if I were already going to purchase the items.@Book wrote:
Your expenses were over $20 more than the reimbursement! It seems you have had your pants pulled down by the mystery shopping bosses!
As to why you are told not to go over, to even give a guess I'd need to know the MSC or the client....
@jgardn02 wrote:
I agree. I don't get it either. It seems like the more feedback the MSC gets on more client menu items, the more value they add as an MSC. Maybe you are dealing with a low-level person at the MSC who lacks the big picture.
@olympia tennenbaum wrote:
@luckygirl0100 wrote:
I've spent waaaay more then $20 over reimbursement on tons of shops. My choice! I look at it as a discount if I were already going to purchase the items.@Book wrote:
Your expenses were over $20 more than the reimbursement! It seems you have had your pants pulled down by the mystery shopping bosses!
As to why you are told not to go over, to even give a guess I'd need to know the MSC or the client....
Oh, definitelly, I have gone over as well on many shops but not on shops that have explicitly stated not to. Except my $.48! For my shop yesterday, it was not possible within the stated limits. Even ordering the cheapest item in each category would have been over the stated maximum.
For my shop today, it seems clear that the prices have gone up and the reimbursement does not reflect that. I find it kind of laughable that there's a warning that you are permitted a maximum of one alcoholic beverage per person when in reality, it's possible that it won't even cover a coke.
@LG if the guidelines use the term one drink is "permitted" and 2-4 items per person are "required" - would you interpret that it is okay to not order a beverage and order water, or would you think you need to order a beverage? I'm literally counting the pennies as I preplan with the pickup order menu.
Oh, some people say they won't touch this company with a long pole. I'm pretty sure you're happy to shop them occasionally and I have also done several shops for them at this point. I wish I had reviewed the menu before the weekend to notice that the prices had gone up so I could have written to them.
@luckygirl0100 wrote:
@olympia tennenbaum wrote:
@luckygirl0100 wrote:
I've spent waaaay more then $20 over reimbursement on tons of shops. My choice! I look at it as a discount if I were already going to purchase the items.@Book wrote:
Your expenses were over $20 more than the reimbursement! It seems you have had your pants pulled down by the mystery shopping bosses!
As to why you are told not to go over, to even give a guess I'd need to know the MSC or the client....
Oh, definitelly, I have gone over as well on many shops but not on shops that have explicitly stated not to. Except my $.48! For my shop yesterday, it was not possible within the stated limits. Even ordering the cheapest item in each category would have been over the stated maximum.
For my shop today, it seems clear that the prices have gone up and the reimbursement does not reflect that. I find it kind of laughable that there's a warning that you are permitted a maximum of one alcoholic beverage per person when in reality, it's possible that it won't even cover a coke.
@LG if the guidelines use the term one drink is "permitted" and 2-4 items per person are "required" - would you interpret that it is okay to not order a beverage and order water, or would you think you need to order a beverage? I'm literally counting the pennies as I preplan with the pickup order menu.
Oh, some people say they won't touch this company with a long pole. I'm pretty sure you're happy to shop them occasionally and I have also done several shops for them at this point. I wish I had reviewed the menu before the weekend to notice that the prices had gone up so I could have written to them.
Contact the scheduler and request permission to go over. Just make sure you include that you're not planning on ordering the highest priced items. I'm pretty sure you will get permission.
And yes, I think that with the rapid increase in restaurants prices many guidelines/ reimbursements are out of date.....
@olympia tennenbaum wrote:
@luckygirl0100 wrote:
@olympia tennenbaum wrote:
@luckygirl0100 wrote:
I've spent waaaay more then $20 over reimbursement on tons of shops. My choice! I look at it as a discount if I were already going to purchase the items.@Book wrote:
Your expenses were over $20 more than the reimbursement! It seems you have had your pants pulled down by the mystery shopping bosses!
As to why you are told not to go over, to even give a guess I'd need to know the MSC or the client....
Oh, definitelly, I have gone over as well on many shops but not on shops that have explicitly stated not to. Except my $.48! For my shop yesterday, it was not possible within the stated limits. Even ordering the cheapest item in each category would have been over the stated maximum.
For my shop today, it seems clear that the prices have gone up and the reimbursement does not reflect that. I find it kind of laughable that there's a warning that you are permitted a maximum of one alcoholic beverage per person when in reality, it's possible that it won't even cover a coke.
@LG if the guidelines use the term one drink is "permitted" and 2-4 items per person are "required" - would you interpret that it is okay to not order a beverage and order water, or would you think you need to order a beverage? I'm literally counting the pennies as I preplan with the pickup order menu.
Oh, some people say they won't touch this company with a long pole. I'm pretty sure you're happy to shop them occasionally and I have also done several shops for them at this point. I wish I had reviewed the menu before the weekend to notice that the prices had gone up so I could have written to them.
Contact the scheduler and request permission to go over. Just make sure you include that you're not planning on ordering the highest priced items. I'm pretty sure you will get permission.
And yes, I think that with the rapid increase in restaurants prices many guidelines/ reimbursements are out of date.....
Okay, I took your advice and asked. If I charged for the time this stupid job is living rent-free in my head I'd be getting paid three figures. For as little as this pays and reimburses I should not even care. I guess I do care about my ratings though.
It's amazing how much many of us agonize over some fairly trivial things in the grand scheme of things.
@luckygirl0100 wrote:
@olympia tennenbaum wrote:
@luckygirl0100 wrote:
@olympia tennenbaum wrote:
@luckygirl0100 wrote:
I've spent waaaay more then $20 over reimbursement on tons of shops. My choice! I look at it as a discount if I were already going to purchase the items.@Book wrote:
Your expenses were over $20 more than the reimbursement! It seems you have had your pants pulled down by the mystery shopping bosses!
As to why you are told not to go over, to even give a guess I'd need to know the MSC or the client....
Oh, definitelly, I have gone over as well on many shops but not on shops that have explicitly stated not to. Except my $.48! For my shop yesterday, it was not possible within the stated limits. Even ordering the cheapest item in each category would have been over the stated maximum.
For my shop today, it seems clear that the prices have gone up and the reimbursement does not reflect that. I find it kind of laughable that there's a warning that you are permitted a maximum of one alcoholic beverage per person when in reality, it's possible that it won't even cover a coke.
@LG if the guidelines use the term one drink is "permitted" and 2-4 items per person are "required" - would you interpret that it is okay to not order a beverage and order water, or would you think you need to order a beverage? I'm literally counting the pennies as I preplan with the pickup order menu.
Oh, some people say they won't touch this company with a long pole. I'm pretty sure you're happy to shop them occasionally and I have also done several shops for them at this point. I wish I had reviewed the menu before the weekend to notice that the prices had gone up so I could have written to them.
Contact the scheduler and request permission to go over. Just make sure you include that you're not planning on ordering the highest priced items. I'm pretty sure you will get permission.
And yes, I think that with the rapid increase in restaurants prices many guidelines/ reimbursements are out of date.....
Okay, I took your advice and asked. If I charged for the time this stupid job is living rent-free in my head I'd be getting paid three figures. For as little as this pays and reimburses I should not even care. I guess I do care about my ratings though.
It's amazing how much many of us agonize over some fairly trivial things in the grand scheme of things.
I've gotten to the point where I don't care nearly as much about scores. The last 3 or 4 shops they never sent me my score.... didn't give it two seconds thought, saw the 'approved for pay' and went on with life. You will get to that point too. Just takes time.
@weatherman2111 wrote:
Does this happen to be a "Taco" or "Wine" shop?
@weatherman2111 wrote:
Does this happen to be a "Taco" or "Wine" shop?
@olympia tennenbaum wrote:
I let the MSC know and asked for the cost to be covered. We'll see what happens with that. It does not leave a great taste in your mouth to not be able to get within $10 of their max budget/reimbursement.
@BirdyC wrote:
@olympia tennenbaum wrote:
I let the MSC know and asked for the cost to be covered. We'll see what happens with that. It does not leave a great taste in your mouth to not be able to get within $10 of their max budget/reimbursement.
So I guess I didn't understand the original post. It sounded as if the MSC was mandating that the shopper not go over reimbursement and that if she or he did, even at her/his own expense, the shop would be rejected or the stated reimbursement would be lowered (which struck me as odd).
It sounds, then, as if you're asking for the reimbursement to be raised because you can't stay within it, regardless of what you order? Is that correct? I hate to say it, but good luck with that. There've been many restaurant shops for which it's impossible to stay under or at reimbursement, but depending on where they are, they're still worth doing. I think the custom for shoppers is to stay as close to it as you can and "eat" the rest. Pun intended. That is, if it's somewhere you really want to go.
If it's someplace I want to go and ordinarily wouldn't be able to afford, I look at it as a meal for which the majority of it is being paid. Assuming the report isn't overly time-consuming.
@HonnyBrown wrote:
I had a crazy low reimbursement for a sports bar. I initially made the effort to stay under, but realized I was not happy with my meals. After that, I used the reimbursement as a coupon. Then, I stopped doing them all together. They just weren't worth my time.
@olympia tennenbaum wrote:
@weatherman2111 wrote:
Does this happen to be a "Taco" or "Wine" shop?
No, it does not fit either of those scenarios. But possibly the same company though...
@olympia tennenbaum wrote:
So, two different scenarios with two different outcomes. Not sure how the MSC will hand it, if at all.
@BirdyC wrote:
@olympia tennenbaum wrote:
So, two different scenarios with two different outcomes. Not sure how the MSC will hand it, if at all.
Ah, got it. It sure looks like the MSCs need to periodically check their clients' menu prices and adjust the reimbursement accordingly. It took ages for TXRH shops to have reimbursement upped, but it finally happened. Although they've discontinued the curbsides, and my husband refuses to eat in the restaurant anymore. So I'll have to see if my son will go with me for a dine-in.
@BirdyC wrote:
\@olympia tennenbaum wrote:
Ah, got it. It sure looks like the MSCs need to periodically check their clients' menu prices and adjust the reimbursement accordingly. It took ages for TXRH shops to have reimbursement upped, but it finally happened. Although they've discontinued the curbsides, and my husband refuses to eat in the restaurant anymore. So I'll have to see if my son will go with me for a dine-in.
I was so sad when they got rid of the curbsides shops.
I go with you Olympia
@Isaiah4031a wrote:
I have been over the reimbursement several times and the MSC has not said any thing about it.