I've had sporadic service and quality of food at 5G over the past few months--and I've never answered that crew members were "genuinely happy." But, voila!, yesterday I had the best shop in ages. The place was exceptionally clean; the guy who came out to clean the DR even cleaned the chairs off and checked all the tables. Usually I see crew members walk out, clean off a few of the dirtiest tables right in front of their faces, and leave the rest. The floors were clean, the restroom was clean, the food was delicious--and, best of all, the crew members were happy! They were smiling at customers and each other, talking and laughing among themselves while paying attention to their tasks, and just seemed to enjoy each other and what they were doing. I never see that around here anymore. The only guy who *wasn't* happy and smiling was the manager!
This made the atmosphere very nice (other than the A/C being turned up too high). It reminded me of the old Chipotle shops where the crew *had* to act happy and enthusiastic. Sometimes it felt forced, but yesterday the crew seemed natural. I had a dog, and it was really terrific. I don't usually get them, but I had a burger a few days before, and I had grilled cheese at home the day before, so that left few choices (but I do like their dogs, and it was a good excuse to get one).
I learn something new every day, but not everyday!
I've learned to never trust spell-check or my phone's auto-fill feature.
Edited 1 time(s). Last edit at 05/23/2023 01:36PM by BirdyC.