Scheduler

Who do we contact to complain about an incredibly rude scheduler? She works for several companies. It’s ridiculous.

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@ServiceAward are you assuming the scheduler is the one most complained about on this forum? It could be a male scheduler? there are a few of them around. But it a high probability it is the one you are suspecting it is.
Funny how ServiceAward assumed it was a female and ebit assumed it was Nikki.
@wrosie wrote:

Funny how ServiceAward assumed it was a female and ebit assumed it was Nikki.
The OP said "SHE works for several companies."
Doesn't she now only work for 1 company? I thought I read that she quit a company end of the year? I just started as a shopper late last year and I haven't had any bad interactions with any scheduler (yet). I used to be a merchandiser back in the day and we kept to ourselves so shopping is new to me but all schedulers have been nice thus far. Maybe it's because I do my work!

Edited 2 time(s). Last edit at 03/01/2024 01:39PM by Iluv2shopUSA.
Iluv2shopUSA comments--Maybe it's because I do my work!

Bob opines--And it may be, you have yet to encounter a scheduler with an attitude. In April, I begin my 22nd year in this business; I have only run a foul of one.
@Iluv2shopUSA wrote:

Doesn't she now only work for 1 company? I thought I read that she quit a company end of the year? I just started as a shopper late last year and I haven't had any bad interactions with any scheduler (yet). I used to be a merchandiser back in the day and we kept to ourselves so shopping is new to me but all schedulers have been nice thus far. Maybe it's because I do my work!

You will find most schedulers (or at least I have found) will work with you and be flexible about missing a date and rescheduling. After all, they need to get the shops completed.

There is one who I found vicious in trying to reschedule or cancel shops with. She even says in her e-mails, that she will not reschedule shops.

She banned me from all the companies she scheduled for when I tried to reschedule too many times in her opinion.
i was responding in the middle of the night. My fault for missing the "she" in the original post. I know lots of people have complained about this scheduler. I never had an issue, but I've not done much for this scheduler either. If things hold true, then eventually I'll get treated this way at some point.

@KokoBWare wrote:

@wrosie wrote:

Funny how ServiceAward assumed it was a female and ebit assumed it was Nikki.
The OP said "SHE works for several companies."
If this complaint is about Nikki, it may be a waste your time to complain. There have been hundreds of complaints about her, and she persists much like a rash. If its about anyone else, you can write an objective email to the President of the MSC and outline your concerns, screenshots of the offensive language, and requested remediation (if any, but make sure ifs an action for you like being assigned a shop and not an action towards the scheduler like requesting their termination). The reality is it is unlikely you'll see the change you want, but if you feel compelled this is how you'd go about it. Try not to make it a personal attack, but rather a factual statement. For example:

So and So is rude and makes me want to scream = Personal Attack

So and So's abrasive and incomplete communication style results in the inability for your company's projects to be scheduled and completed in a timely, fiducially responsible manner. I've attached a few examples for your perusal. While I would like to work with your company, and my extensive history as a successful evaluator for many of your competitors will benefit your customers, the current tone and tenor of So and So prevent me from doing so. = Factual Statement with examples

@alucegoose wrote:

Who do we contact to complain about an incredibly rude scheduler? She works for several companies. It’s ridiculous.


Edited 1 time(s). Last edit at 03/02/2024 07:02PM by Cassiespark.
@ServiceAward wrote:

Ignore it and move on. This is business.

Ahem.

Maybe this was how business was done 40-50 years ago, but this is 2024 and the old “lord and serf” mentality is rapidly going extinct. This is thanks to the actions of courageous workers who pushed back against poor treatment and denigration handed out back in the Bad Old Days.

Sticking our heads in the sand by “ignoring it and moving on” will only perpetuate the unprofessional behavior from the individual involved.

Let’s be honest and let the MSC owners know how poorly they are being represented by this particular scheduler. She’s been fired from multiple positions with multiple MSCs, give her current employer some evidence to back up the complaints he’s undoubtedly heard.

Edited 1 time(s). Last edit at 03/02/2024 06:19PM by ColoKate63.
@ServiceAward wrote:

@ColoKate63 wrote:

@ServiceAward wrote:

Ignore it and move on. This is business.

Ahem.

Maybe this was how business was done 40-50 years ago, but this is 2024 and the old “lord and serf” mentality is rapidly going extinct. This is thanks to the actions of courageous workers who pushed back against poor treatment and denigration handed out back in the Bad Old Days.

Sticking our heads in the sand by “ignoring it and moving on” will only perpetuate the unprofessional behavior from the individual involved.

Let’s be honest and let the MSC owners know how poorly they are being represented by this particular scheduler. She’s been fired from multiple positions with multiple MSCs, give her current employer some evidence to back up the complaints he’s undoubtedly heard.

Again, as has been stated over and over again on this forum, this is an Independent Contractor business. We are not employees. We are not going to be treated as employees. Also, the OP did not state what this "incredibly rude" scheduler did. I challenge the OP to come back and tell us what the scheduler did. Was the scheduler actually rude or is this the OP's perception? I presume the OP has only dealt with the "incredibly rude" scheduler through e-mail. Unless something has changed, I think most people, if they are honest, still lack the superpower to detect tone in an e-mail. The "incredibly rude" scheduler may have been direct, but being direct does not equate with being rude. Now, if the "incredibly rude" scheduler called the OP a dumb sack of bricks not worthy of taking another breath, then that would be rude. I suspect the "incredibly rude" scheduler did not do that.

Why do you defend the indefensible (and often with a solid brick of repetitive text?)

Do your reports follow this format as well?

Weird take. Solidly weird.
Just stating the obvious, sir/ma’am.

1. The OP’s original question concerns to whom a complaint about a scheduler should be addressed.
Nothing else, nothing more.
You demonstrate a stunning lack of reading comprehension.
2. You write voluminous TLDR posts with multiple spelling and grammar errors that are off-topic and tedious.
3. It’s only natural to be curious about the quality of your reporting, given your exemplars here.
4. Perhaps if you demonstrate more empathy, you will be given some.

Edited 1 time(s). Last edit at 03/02/2024 08:00PM by ColoKate63.
@ColoKate63 wrote:

Just stating the obvious, sir/ma’am.

1. The OP’s original question concerns to whom a complaint about a scheduler should be addressed.
Nothing else, nothing more.
You demonstrate a stunning lack of reading comprehension.
2. You write voluminous TLDR posts with multiple spelling and grammar errors that are off-topic and tedious.
3. It’s only natural to be curious about the quality of your reporting, given your exemplars here.
4. Perhaps if you demonstrate more empathy, you will be given some.

5. They’re a lot alike in some ways. Both are dismissive and attempt to use their imaginary clout as if they have some kind of authority over you.
OP dumped the question here and snuck away. I think you guys have been trolled. They're probably reading right now and laughing their butt off!
ServiceAward wrote:

Again, as has been stated over and over again on this forum, this is an Independent Contractor business. We are not employees. We are not going to be treated as employees. Also, the OP did not state what this "incredibly rude" scheduler did. I challenge the OP to come back and tell us what the scheduler did. Was the scheduler actually rude or is this the OP's perception?

You’ve been told over in over that the IC status is about to change but you continue to spread misinformation. You claim you’ve known about the change all along but I see no proof of that since you continue to come down on people about it. There are a lot of people on this board who’s principle source of income is MS. When they ask for feedback about their rights or recourse, your pat answer comes across as useless and unhelpful. If you’re still set on brown nosing, why not try a different tact.
I don't see any IC status changing for mystery shoppers in my state. Can you direct me to credible information with a planned date that it will be doing just that?


@Minime wrote:

ServiceAward wrote:

Again, as has been stated over and over again on this forum, this is an Independent Contractor business. We are not employees. We are not going to be treated as employees. Also, the OP did not state what this "incredibly rude" scheduler did. I challenge the OP to come back and tell us what the scheduler did. Was the scheduler actually rude or is this the OP's perception?

You’ve been told over in over that the IC status is about to change but you continue to spread misinformation. You claim you’ve known about the change all along but I see no proof of that since you continue to come down on people about it. There are a lot of people on this board who’s principle source of income is MS. When they ask for feedback about their rights or recourse, your pat answer comes across as useless and unhelpful. If you’re still set on brown nosing, why not try a different tact.
I’m just here because someone compared Nikki Atkins to a bad rash, and that was amazingly accurate.

Edited 1 time(s). Last edit at 03/03/2024 12:04AM by ColoKate63.
The IP never mentioned Nikki by name. But all the posters on this thread assumed it was her.

That has to mean something.

And she's passing on her traits to a new scheduler who defers to Nikki when she doesn't know what to do. Which I find shameless.
@viv0412 wrote:

I don't see any IC status changing for mystery shoppers in my state. Can you direct me to credible information with a planned date that it will be doing just that?


There is no credible information. The Dept of Labor made a rule change. They will be sued into infinity and before it ever comes close to being implemented this bunch will be gone and the next administration will reverse it.
With respect to the structure of shopping, ICs vs. employees, I would leave the business before I became "a worker." I departed my last job in Oct. of 1963, the Navy, and I have zero intention to change at this time in my life. My system of three categories works for both the companies & me, so no need to fix what is not broken. After all, I am not a computer programmer who feels it is necessary to constantly change what is well functioning.

The above is my opinion concerning me. It is, of course, subjective and I am aware there are those for whom sitting is not an option. Until such time as the shopping business is no longer supply & demand driven, there will no change. I do not believe there will ever be government intervention.
@panama18 wrote:

@viv0412 wrote:

I don't see any IC status changing for mystery shoppers in my state. Can you direct me to credible information with a planned date that it will be doing just that?


There is no credible information. The Dept of Labor made a rule change. They will be sued into infinity and before it ever comes close to being implemented this bunch will be gone and the next administration will reverse it.
@Minime wrote:

@panama18 wrote:

@viv0412 wrote:

I don't see any IC status changing for mystery shoppers in my state. Can you direct me to credible information with a planned date that it will be doing just that?


There is no credible information. The Dept of Labor made a rule change. They will be sued into infinity and before it ever comes close to being implemented this bunch will be gone and the next administration will reverse it.

Viv ~ You’ll have to go back about 4 pages of threads to this post ‘Ipsos Mystery Shop Class Action Lawsuit.’ When OPs dismissed my original post I backed it up with proof on the second page. It’s more than what you’ll get from OPs like Panama18 who cannot back up a word they say with any proof. Or people who think that the MSC’s will be labeling them as ‘Employees’. Lol. That’ll be the day.

Trump stripped you of your rights temporarily but even if he should win again (while in the joint) the chances of him attempting it again are minuscule. Tons of labor leaders, lawyers and legit corporations will be ready to pounce.

Do yourself a favor if you continue to work for Ipsos - clock your time, take screen shots of every page of the agreement, make sure you submit all pictures requested, and if it gets rejected, offer to fix it. If they don’t let you, you have the option of reporting them to your state’s labor board. They can tell you what your rights are if you were used, cheated and employed to do work that paid below minimum wage.
My apologies, but your references aren't helpful. I am aware of the rule change and it doesn't apply to me. I am in agreement with Bob, if i am ever told that mystery shopping would require me to be an employee that would be the end for me.
I do not wish to be anything other than a business owner, doing business as I see fit. I am not pleased with several editors at IPSOS, but that is nothing compared to how horrible it would be to be considered an employee.
(And personally I'd love to see Trump in office again.... would have preferred DeSantis, but Trump is fine with me)


@Minime wrote:

@Minime wrote:

@panama18 wrote:

@viv0412 wrote:

I don't see any IC status changing for mystery shoppers in my state. Can you direct me to credible information with a planned date that it will be doing just that?


There is no credible information. The Dept of Labor made a rule change. They will be sued into infinity and before it ever comes close to being implemented this bunch will be gone and the next administration will reverse it.

Viv ~ You’ll have to go back about 4 pages of threads to this post ‘Ipsos Mystery Shop Class Action Lawsuit.’ When OPs dismissed my original post I backed it up with proof on the second page. It’s more than what you’ll get from OPs like Panama18 who cannot back up a word they say with any proof. Or people who think that the MSC’s will be labeling them as ‘Employees’. Lol. That’ll be the day.

Trump stripped you of your rights temporarily but even if he should win again (while in the joint) the chances of him attempting it again are minuscule. Tons of labor leaders, lawyers and legit corporations will be ready to pounce.

Do yourself a favor if you continue to work for Ipsos - clock your time, take screen shots of every page of the agreement, make sure you submit all pictures requested, and if it gets rejected, offer to fix it. If they don’t let you, you have the option of reporting them to your state’s labor board. They can tell you what your rights are if you were used, cheated and employed to do work that paid below minimum wage.
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