This is an overt audit – assigned evaluators will visit said location and capture a dozen or so prescribed images along with a 6-8 minute ‘walkthrough’ video of the entire property inside & out. You will not need to memorize what should/shouldn’t be there and it will not be your job to identify anything out of place. It is simply to go in, inform the staff of why you are there, and capture the required images and video – of course photos need to be clear and video needs to be steady. Most importantly is that you capture ALL AREAS including every corner, bathroom, closet, employee area, office, storage container, and open every door.
This will require auditors to have a smartphone and will be instructed to upload/send the video file via ‘WeTransfer’ due to the size. There has been a communication that has gone out to all franchisees and the evaluators are provided with a one page document to print out and bring along as proof of their visit.