We are seeking Spanish/English bilingual shoppers to help evaluate the intake call experience for a nonprofit support services organization.
-This is a phone shop only.
-Call the intake line in Spanish.
-Pose as an adult with limited English proficiency seeking mental health services.
-Attempt to schedule the first available counseling appointment.
-Observe the greeting, professionalism, clarity, helpfulness, and next steps provided by the intake representative.
-Collect the name of anyone you speak with.
Receive $4.80 flat pay for completing this phone shop!
¿Hablas español?
Click the link below to self-assign today!
[
www.secretshopper.com]