scenario A
1. turn computer on and wait for the screen with all your programs
2. plug in camera
3. wait for a screen to pop up, usually less than 10 seconds
4. in the pop up screen click on "view files" usually the last option, scroll down on the right if necessary
5. you will be able to access the photos and you can click and drag the ones off the window and it will save them to your computer
scenario B (if nothing pops up)
same as steps 1-3
4. click on the start folder (windows icon in the bottom left corner)
5. click on computer
6. scroll down on the left under "c drive" or "disk drive" and click on "removable disk"
7. look for "dcim" "photos" "pictures" or something that looks like it
8. click and drag photos you want off the pop up
happy to help out a fellow poster anytime... no worries
shopping north west PA and south west ny