Goodwill uses people who are doing community service sometimes (my niece had a misdemeanor for pot possession and had to do community service, she did it with Goodwill), and they also hire people that other companies won't hire--people in drug programs or recently released from jail, to help them get on their feet. There are honest people who work there too, I am not saying that they are all thieves, just that there may be a few unsavory characters here and there, especially in larger metro area locations.