We switched from Verizon to Comcast when we moved because the price was so much better. The HD quality was not good, but we could live with it. A few months later, I noticed PPV charge on our bill. Comcast removed the charge and walked me through putting a purchase PIN on the account. Then I noticed my bill was different by a few dollars every month. I called to inquire and they could not explain it. BUT they wanted me to sign up for automatic payments. Really?
6 months in, I'm scrutinizing my bill monthly. I see more PPV charges. I called and they reversed the charges. They told me to put a PIN on my account and my remote. I told them I had a purchase PIN. Come to find out, it disappeared. Internet research and I found that one of our boxes was hacked. I switched boxes and set up the PINS.
We were watching a movie and the TV cut off after an hour. Come to find out, it was due to the PIN on the remote. We had to remove the remote PIN when we watched TV and then reset it. Daily.
After the next hack, I called them to cancel. I told them I didn't care what the fee was, I wanted out. We switched back to Verizon. Verizon was nice enough to package the Comcast equipment in a big, red Verizon bag. And best of all, no issues! They are well worth the price.
"I told myself to quit you; but I don't listen to drunks." -Chris Stapleton