Their paperwork can be a little confusing. I ended up getting a target shop and was never told it was a target shop until I got the scenario sheet and read the last few pages. I also find it odd that they list out like 20 banks they need shopped and say that they are either this dollar amount or this other dollar amount based on if it's 1 interaction or 2-3 interactions. They don't tell you how many interactions it is for each location until you take the shop. It's important to me to know how many people I have to talk to before I take the shop and what the pay is before I take the shop.

Just call them. These are the nicest people on the planet. Nicer than Mother Theresa and Ghandi. OK, not THAT nice, but as I have said, as far as MSCs go, these guys/ladies are the BEST. They will be happy to answer any and all ??

Not sure why I am trying to convince others to shop for them. I would love nothing better than to hoard all their shops for myself. If only I could.

My only complaint with this company is that they don't have enough work for me.


jschilz Wrote:
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> Their paperwork can be a little confusing. I ended
> up getting a target shop and was never told it was
> a target shop until I got the scenario sheet and
> read the last few pages. I also find it odd that
> they list out like 20 banks they need shopped and
> say that they are either this dollar amount or
> this other dollar amount based on if it's 1
> interaction or 2-3 interactions. They don't tell
> you how many interactions it is for each location
> until you take the shop. It's important to me to
> know how many people I have to talk to before I
> take the shop and what the pay is before I take
> the shop.

I just did my first bank shops for them this week and had the same situation as jersey07032 where no personal bankers were there for the second interaction. I don't think it's fair that the shopper gets shortchanged when the client doesn't have all the people on site that they want the shopper to talk to. Going back for another 100 mile round trip just isn't in the books for me--even with the mileage reimbursement. I told the scheduler my feelings, but they're going to have the "missing banker" shopped by someone else. I'm not sure how they can be sure someone will be there for the reshop.

no, it is not fair. but considering some MSCs would throw the whole thing out and try to make the shopper feel like a turd, HC is awesome. When I take shops that are not close to home I make sure I have a route. That way, if I have a situation where one of my targets is not available (or doesn't exist) I have enough shops to make the trip worth while.

HC pays very well (I have seen shops go as high as $75 but have never gotten more than $50 (mostly I get $35 to $40 for a 3 person shop)) and I always hold out for mileage. For the amount of work involved--about 30 minutes in the bank and 30 minutes filling out the form--I don't think it gets better than this in the realm of mystery shopping.

I would be holding on to this info for dear life, but I have done all the shops they offer within 100 miles of where I live.


cvb42jeb Wrote:
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> I just did my first bank shops for them this week
> and had the same situation as jersey07032 where no
> personal bankers were there for the second
> interaction. I don't think it's fair that the
> shopper gets shortchanged when the client doesn't
> have all the people on site that they want the
> shopper to talk to. Going back for another 100
> mile round trip just isn't in the books for
> me--even with the mileage reimbursement. I told
> the scheduler my feelings, but they're going to
> have the "missing banker" shopped by someone else.
> I'm not sure how they can be sure someone will be
> there for the reshop.

cvb42jeb Wrote:
-------------------------------------------------------
> I just did my first bank shops for them this week
> and had the same situation as jersey07032 where no
> personal bankers were there for the second
> interaction. I don't think it's fair that the
> shopper gets shortchanged when the client doesn't
> have all the people on site that they want the
> shopper to talk to. Going back for another 100
> mile round trip just isn't in the books for
> me--even with the mileage reimbursement. I told
> the scheduler my feelings, but they're going to
> have the "missing banker" shopped by someone else.
> I'm not sure how they can be sure someone will be
> there for the reshop.


----
That was more information than I was able to get out of my scheduler. I had contemplated a day off from work to do three shops for them in one day. Each was a targeted shop. It would have been four people in one day, the only day I would have been able to go, but with three three shops and the .36/mile it would have beena bout $150.00. I voiced my concerns about four targets on the same day and my scheduler never responded. I just do not have luck emailing this woman and I don't have time to be on the phone at work.