aboutface

how is this company with payments? i just did a shop with a supposed $10 bonus, but i don't see it listed on the completed shop page. anyone have experience with them and getting paid?

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I worked with them in September and don't remember the payment terms, but they paid on time. Bonus doesn't show up with the shop fee and is traced separately. Don't ask me whysmiling smiley

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
Does the bonus get paid separately from the shop it was for? I received payment for the shop but not the bonus with it.
Hi Snuffy,

I love them - they are a very good MSC to work with. I wish they had more jobs in my area! I think the reports are relatively easy, some narratives of course, some redundancy, but I don't mind.

I did two shops for them on November 2nd, I was paid - via PayPal - on December 16th. The Fee and then the Reimbursement were deposited separately.

I then did one shop for them on November 9th, and I was paid - again via PayPal - on December 23rd. Fee & Reimbursement separately deposited also.

Neither of my shops was bonused. So it looks like, maybe 6-8 weeks for pay. The Schedulers and Editors have all been very nice. There was one of my reports that needed clarification twice, (my bad, I gave her the information, I just didn't give enough details), and they still paid me the full fee.

Hope that helps!



Snuffycuts99 Wrote:
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> how is this company with payments? i just did a
> shop with a supposed $10 bonus, but i don't see it
> listed on the completed shop page. anyone have
> experience with them and getting paid?

~ + ~ + ~ + ~ + ~ + ~ + ~ + ~

Proud To Be A Soldier's Mom
Thanks for the replies, they've all been really helpful. I understand that reimbursements get paid separately, but I'm still wondering about the bonuses. I do like the company...like you say, reports are rather easy and I've gotten pretty quick email responses to my questions. I am still waiting to get a response to my question about the bonuses, though.

I did a shop on December 16th and received paypal payment for it today. That's a rather fast payment, in my opinion. It had a bonus, though, and that wasn't included. So, I'm wondering if they're always separate or if the bonus was forgotten. Either way, I saved the email that initially confirmed the bonus and forwarded it to aboutface, so I'm trying to patiently wait for an answer.
It looks like my fee and bonus were combined in the payment. Do you have the communication regarding the bonus?

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.


Edited 1 time(s). Last edit at 01/20/2012 08:16PM by LisaSTL.
I do have the communication and I emailed it to an aboutface employee and am still awaiting their response. It's good to know that your fee and bonus were together in one payment.
Snuff,

I initially began completing assignments for About Face in Jan. of 2006 before the current name; my bonuses from this MSC have always been included with the fee.
Snuffycuts99 Wrote:
-------------------------------------------------------
> how is this company with payments? i just did a
> shop with a supposed $10 bonus, but i don't see it
> listed on the completed shop page. anyone have
> experience with them and getting paid?

I had the same experience and I wrote to ask them about it. Their reply was prompt, direct and very helpful. This is a good company with good people. I was told bonus are not shown on the shop page, but are paid when the regular fee is paid.
I would watch your payment carefully. I was once promised a bonus via email that was not included with my payment.
I had to chase a bonus for six months. They hope your forget.

Bay Wrote:
-------------------------------------------------------
> I would watch your payment carefully. I was once
> promised a bonus via email that was not included
> with my payment.
If you have any questions about a payment, please feel free to contact me directly at heather.stokes@aboutfacecorp.com. I can assist you with your question, and/or direct you to the correct person. Thanks!

Heather Stokes
AboutFace Consulting Corp.
Director of Finance
heather.stokes@aboutfacecorp.com
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