walesmaven Wrote:
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> EPMS is certainly not the only MSC that won't pay
> for apartment or new home shops if the targets
> report the shopper. That's SOP. I once did
> something really dumb on my fourth video new home
> shop of the day on a long summer route. I was
> ID'd of course, and that sales agent called her
> buddy, who I had shopped a couple hours earlier
> and told her. Since they both then claimed to
> have spotted the shopper, I lost both fees and the
> significant share of the travel funds for that
> route. Live and learn; and education is expensive
> in this business. BTW, both of the sales agents
> in those cases did exceptionally well and would
> have gotten great reports. We have to understand
> that in many industries, the targets take greater
> pride in outing the shopper than in performing
> well and getting a high score. In the apartment
> and new home industry, they know full well that
> the shopper won't be paid if caught.
They should make it known to sales associates and employees that shopper will be paid regardless, which will take the incentive for them to out the shopper. They can ban the shopper from doing future shops for the specific location, but don't give incentives or praises for outing a shopper.
Not my circus - Not my monkeys @(*.*)@
~Polish Proverb~