I just signed up with an MSC that wants, in their extended shopper profile, me to agree to, by checking a box, the following:
Audio/Visual Recording Waiver for Assigned "
Mystery Shopper represents, acknowledges, and agrees that they have consented to have their telephone calls, or in-person customer interactions, recorded by audio or visual means, and therefore, do not have any reasonable expectation of privacy in their interactions with Client employees, potential Client employees, and other incoming callers, specifically release ****** and its agents or representatives, from any and all claims arising from the recording of the Mystery Shopper's interactions."
"Mystery Shopper agrees that it shall hold ******* harmless and indemnify it (including reimbursement for attorney fees, costs, and expenses) from and against any and all claims made against ******* by self or others arising from ******* rendering services to and requested by Client."
Does that mean they can tap my phone? Do anyelse have issues with this requirement to click off on?
Edited 1 time(s). Last edit at 10/24/2012 06:50PM by amabilis.