Since I don't know who you are, I can't be certain I ever received your emails. In fact, I can't be certain that you are even a registered shopper with our company or that you've completed an assignment for our company. I'm not the one hiding behind an anonymous screen name throwing around unsubstantiated claims of not being paid.
If your shop was returned to you for clarification or for more details, this was done because the we could not publish the shop to our client without the additional information. We are an ethical company made up of a team of people who respect our shoppers. We take shopper issues, especially shopper payment issues, seriously. This is why we have a dedicated process in place for shopper payment issues that does not rely on a simple email. We make our share of mistakes, but as beatlesfan wrote, legitimate issues are addressed, usually in a quick manner.
If you did not get paid for an assignment you completed for us, there is a legitimate reason for it and I have no problem discussing the situation publicly or privately. If your account with our company was deactivated, there is a legitimate reason for it, and I have no problem discussing the rationale for our action. It's your prerogative to remain anonymous, however, we can't fix any issue without having the appropriate details.
Dave Agius, Owner
dave@sentrymarketing.com
Edited to fix reply instead of rely.
adryer8mysock Wrote:
-------------------------------------------------------
> Dave you would be happy to review my situation now
> because you're being exposed? after ignoring my
> emails and locking me out of my account? You've
> gotta be kidding. Being ethical means you do the
> right thing when no one is looking. Your company
> is not an ethical. I've been told first-hand, from
> two other shopper friends, that your company
> changed their 'double-talk' assignment
> instructions so that they could throw the report
> back at the shopper and refuse to pay them. That
> is NOT right, a low blow to anyone on the
> receiving end and definitely not ethical. I would
> suggest that you make it right with them first.
Edited 2 time(s). Last edit at 08/04/2013 12:17PM by Sentry Marketing.